Mobile Service Technician

Bill Knight Automotive; Tulsa (OK); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off (PTO)

Holidays

Bereavement leave

Maternity/paternity leave

Employee discounts

Training programs

Career advancement

Family-oriented culture

Job summary

Knight Automotive Group in Tulsa, OK is seeking a Mobile Service Technician to perform on-site maintenance and light repairs at customer locations. You will diagnose, service, and document work, operate a fully equipped mobile service vehicle, and communicate clearly with customers.

The ideal candidate has 3+ years of automotive technician experience, Ford/Pro or ASE certifications are a plus, and strong mechanical and diagnostic skills.

Qualifications

• 3+ years automotive technician experience; dealership or Ford experience preferred.
• Ability to perform maintenance and light repairs independently.
• Excellent communication and time-management skills.

Responsibilities

• Perform scheduled maintenance, inspections, and light repairs on customer vehicles at off-site locations.
• Diagnose and complete repairs to manufacturer standards.
• Operate mobile service vehicle and manage tools and parts.
• Document repairs and parts usage in the dealership management system.
• Provide exceptional customer service and uphold Knight Automotive Group's core values.

Skills

Automotive diagnostics

Mechanical skills

Communication

Time management

Education

ASE certifications preferred

Ford Pro / Lincoln experience

Tools

Diagnostic tools

Service software

Tablets

Job description

Knight Automotive Group is a family-owned and family-centric company built on integrity, accountability, and care for one another. For over 17 years, we’ve proudly served our communities by providing end-to-end automotive solutions — from sales and service to fleet and upfitting — all under one roof. Our success starts with our people. We believe in creating an environment where team members feel supported, valued, and empowered to grow.At Knight Automotive Group, we live by our Core Values: being accountable and taking great care of each other, always doing the right thing, focusing on our guests with empathy and helpfulness, staying respectful, genuine, and fun (“the sun, not the salt”), and never being satisfied — always striving for improvement and excellence. Together, we’re building a culture that wins through teamwork, continuous growth, and a shared commitment to doing things the right way.The Mobile Service Technician is responsible for performing on-site maintenance and light repair work at customer locations. This position combines technical expertise with customer service, representing Knight Automotive Group in the field. The ideal candidate is experienced, self-motivated, and comfortable working independently while maintaining the same high standards of quality, safety, and professionalism as in our service facilities.Key ResponsibilitiesPerform scheduled maintenance, inspections, and light repairs on customer vehicles at off-site locations.Diagnose and complete repairs efficiently while maintaining manufacturer standards.Operate fully equipped mobile service vehicle, ensuring tools, parts, and supplies are organized and ready for each job.Communicate clearly with customers to explain services performed and recommendations.Coordinate job details and scheduling with the Remote Experiences Coordinator and Service Advisors.Ensure all repair documentation and parts usage are accurately recorded in the dealership management system.Follow all safety and environmental procedures during mobile operations.Maintain a clean, professional appearance of the service vehicle and equipment.Provide exceptional customer service and represent Knight Automotive Group with integrity and professionalism.Uphold Knight Automotive Group’s Core Values — accountability, integrity, teamwork, and continuous improvement — in all work performed.What We OfferCompetitive and performance-driven pay structureHealth, Dental, Vision, and Life Insurance401(k) retirement planPaid time off (PTO), holidays, bereavement, maternity/paternity leaveEmployee discounts on vehicles, parts, and servicePaid online and offsite hands-on training for continued professional developmentOpportunities for career advancement within a growing, family-owned automotive groupA supportive, family-oriented culture built on teamwork, integrity, and continuous improvementQualifications3+ years of automotive technician experience; dealership or Ford experience preferred.Strong mechanical and diagnostic skills across multiple vehicle systems.Ability to perform maintenance and light repairs independently and accurately.Excellent communication and time-management skills.Self-motivated, organized, and able to manage multiple service calls per day.Proficiency with tablets, diagnostic tools, and service software.Clean driving record and valid driver’s license required.OEM or ASE certifications preferred (Ford Pro, Lincoln, or equivalent a plus).Must be able to lift up to 50 lbs. and work in varying outdoor environments.