Mobile Service Technician

Oliver Ford; Plymouth (IN); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Extremely competitive pay

Health insurance well beyond industry

Dental & Vision insurance

Paid training

Free Uniforms

Paid holidays

401K with company match

Continuing education credits

Employee discount

Tuition reimbursement

Great environment

Job summary

Oliver Ford is seeking a Mobile Service Technician to join our growing team. The ideal candidate is independent with a strong service background and ASE Ford-related certifications preferred but not required.

You will travel in a Mobile Service van to customer workplaces and homes to handle basic service needs and recalls, delivering exceptional service while representing the dealership professionally and maintaining Ford standards.

Qualifications

• B-level or higher qualifications preferred.
• Detail-oriented and organized.
• Requires little or no guidance on jobs.
• Valid driver license.
• ASE/Manufacturer certifications – Ford certifications desirable but not mandatory.
• Service Technician experience preferred.
• Strong use of technological devices including tablets.
• Able to lift up to 100 pounds and perform physical tasks.

Responsibilities

• Provide an exceptional customer experience to drive loyalty and put the customer first.
• Engage with many different customers daily and represent the dealership professionally.
• Organize and prepare for the day’s appointments with strong time management.
• Perform vehicle repairs and/or maintenance as outlined on repair orders.
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly.
• Accurately document vehicle repairs/work performed on the repair order.
• Stay informed of Ford technical bulletins and complete required training.
• Able to work occasionally in challenging weather conditions.
• Able to drive and maintain a company vehicle responsibly.
• Bring a start-up mentality to growing the business.

Skills

Detail-oriented

Organized

Independent worker

Problem solving

Tools

Tablets

Job description

Oliver Ford is looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications andASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at Oliver Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Oliver Ford Benefits:

• Extremely competitive pay
• Employer funded health insurance well beyond industry norms
• Dental & Vision insurance
• Paid training
• Free Uniforms
• Paid holidays
• 401K with company match
• Continuing education credits
• Employee discount
• Tuition reimbursement
• A great environment and a place you can call home!

Mobile Service Technician Responsibilities:

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day’s appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Mobile Service Technician Qualifications:

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires little or no guidance on jobs
• Valid driver license
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• Service Technician experience preferred
• Strong use of technological devices including tablets
• Must be able to perform physical taste and lift up to 100 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.