Mobile Service Technician

Hireology; Pasadena (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan (matching up to 4%)

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Long term job security

Job summary

Ford Dealership in Pasadena, TX is seeking a Mobile Service Technician to join our growing team. The role requires independence and a solid service technician background. Travel to customer workplaces and homes to handle basic service needs and recalls, with ASE preferences but not mandatory.

Pay is flat rate with a bonus per mobile move, with benefits including health, 401K, PTO, and growth opportunities. Join a Ford family that values service to customers and the community.

Qualifications

• B-level or higher qualifications preferred.
• Detail-oriented and organized.
• Requires little or no guidance on jobs.
• Valid driver's license.
• ASE/Manufacturer certifications (Ford certifications desirable).
• Service technician experience preferred.
• Strong use of tablets and mobile devices.

Responsibilities

• Provide an exceptional customer experience to drive loyalty.
• Engage with diverse customers and represent the dealership calmly.
• Organize and prepare for the day’s appointments with time management.
• Perform vehicle repairs and/or maintenance as outlined on repair order.
• Communicate with Mobile Service Coordinator, Parts, and Dealer Management regularly.
• Accurately document repairs on the repair order.
• Stay informed of Ford technical bulletins and complete required training.
• Work occasionally in challenging weather conditions.
• Drive and maintain a company vehicle responsibly.
• Contribute a start-up mentality to grow the business.

Skills

Customer service mindset

Time management

Mechanical aptitude

Communication

Service technician experience

Tablet usage

Education

ASE/Manufacturer certifications (Ford certifications desirable)

Tools

Tablets

Job description

We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications andASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Pay: flat rate pay with bonus per mobile move

Benefits:

• Health, Medical and Dental
• 401K Plan (matching up to 4%)
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Long term job security

Responsibilities:

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day’s appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

Qualifications:

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires little or no guidance on jobs
• Valid driver license
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory (will need to get recall certified with a few classes)
• Service Technician experience preferred
• Strong use of technological devices including tablets
• Must be able to perform physical taste and lift up to 100 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.