Mobile Service Technician

Oliver Ford Lincoln; United States; On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Paid training

Free Uniforms

Paid holidays

401K with company match

Continuing education credits

Employee discount

Tuition reimbursement

Job summary

Oliver Ford Lincoln is hiring a Mobile Service Technician to join our growing team. The ideal candidate is independent, with a solid service technician background, and willing to travel in the Mobile Service van to customer workplaces and homes for basic service and recalls.

We offer competitive pay and a robust benefits package, including employer-funded health insurance, dental and vision, paid training, a 401K with company match, tuition reimbursement, and paid holidays.

Qualifications

• B-level or higher qualifications preferred.
• Detail-oriented and organized.
• Valid driver's license required.
• ASE/Manufacturer certifications preferred but not mandatory.
• Service technician experience preferred.

Responsibilities

• Provide an exceptional customer experience during mobile service visits.
• Travel in the Mobile Service van to customer locations to perform basic service and recalls.
• Organize and prepare for daily appointments with strong time management.
• Perform vehicle repairs/maintenance as outlined on the repair order.
• Document repairs performed and communicate with service coordinator and dealership management.
• Stay informed of Ford technical bulletins and complete required training.
• Operate in varying weather conditions and safely drive company vehicle.

Skills

Detail-oriented

Tablets usage

Independent worker

Time management

Customer service mindset

Education

ASE Certification

Ford certifications (desirable)

Valid driver's license

Tools

FORD certifications

Job description

Oliver Ford is looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at Oliver Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Oliver Ford Benefits:

• - Extremely competitive pay
• - Employer funded health insurance well beyond industry norms
• - Dental & Vision insurance
• - Paid training
• - Free Uniforms
• - Paid holidays
• - 401K with company match
• - Continuing education credits
• - Employee discount
• - Tuition reimbursement
• - A great environment and a place you can call home!

Mobile Service Technician Responsibilities:

• - Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• - Engage with many different customers each day and represent the dealership while being calm and responsive
• - Organize and prepare for the days appointments and be excellent at time management
• - Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• - Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• - Accurately document vehicle repairs/work performed on the repair order
• - Stay informed of Ford technical bulletins and complete required training
• - Able to work occasionally in challenging weather conditions
• - Able to drive and maintain a company vehicle responsibly
• - Take pride in the role and bring a start-up mentality to growing the business

Mobile Service Technician Qualifications:

• - B-level or higher qualifications preferred
• - Detail-oriented and organized
• - Requires little or no guidance on jobs
• - Valid driver license
• - ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• - Service Technician experience preferred
• - Strong use of technological devices including tablets
• - Must be able to perform physical taste and lift up to 100 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.