Mobile Service Technician

Plantation Ford; Plantation (FL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Employee discounts

Job summary

Plantation Ford in Plantation, FL is seeking a Mobile Service Technician to join our growing team. The role involves traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

Ideal candidates are independent, with a strong service technician background; B-level qualifications and Ford ASE certifications are preferred but not required. A valid driver's license is essential, along with comfort using tablets and diagnostic tools.

Qualifications

• B-level or higher qualifications preferred.
• Detail-oriented and organized.
• Requires little or no guidance on jobs.
• Valid driver license.
• ASE/Manufacturer certifications (Ford certifications desirable).
• Service Technician experience preferred.
• Strong use of tablets and mobile devices.

Responsibilities

• Provide on-site mobile service to customers’ workplaces and homes.
• Perform vehicle repairs and maintenance per repair orders.
• Document work accurately and communicate with coordinators.
• Stay informed of Ford technical bulletins and complete training.
• Drive and maintain a company vehicle responsibly.
• Manage time and organize daily appointments.

Skills

Customer service

Time management

Detail-oriented

Independent worker

Communication

Education

ASE certifications

Ford certifications

Tools

Tablet usage

Job description

Mobile Service Technician

Plantation Ford | Plantation, FL

Join the Plantation Ford Team!

Plantation Ford is looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

What You'll Do

• Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
• Engage with many different customers each day and represent the dealership while being calm and responsive
• Organize and prepare for the day’s appointments and be excellent at time management
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly
• Take pride in the role and bring a start-up mentality to growing the business

What We're Looking For

• B-level or higher qualifications preferred
• Detail-oriented and organized
• Requires little or no guidance on jobs
• Valid driver license
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• Service Technician experience preferred
• Strong use of technological devices including tablets
• Must be able to perform physical taste and lift up to 100 pounds

Why Join Plantation Ford?

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Employee discounts on vehicles, parts, and service