Mobile Service Technician

Holler Ford; Florida; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) & 401(k) Matching

Employee Assistance Program

Health Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

Paid Time Off After 6 months

Referral Program

Associate Discount Program

Job summary

Holler Ford is seeking a skilled Ford Mobile Service Technician to join our Mobile Service team in Central Florida. You will provide maintenance and light repairs at customer homes or workplaces, representing the Ford brand with a focus on exceptional service.

Responsibilities include performing routine maintenance, diagnosing on-site, and maintaining the service van, parts, and safety standards while communicating clearly with customers and coordinating with the dealership for complex repairs.

Qualifications

• High school diploma or equivalent; technical/vocational training is a plus.
• ASE Certification(s) preferred or willingness to obtain.
• Valid driver’s license with a clean driving record.
• At least 2 years of experience as an automotive technician (Ford experience preferred).
• Proficient with diagnostic tools, scan tools, and repair procedures.
• Strong communication and interpersonal skills.
• Evening and weekend availability.
• Ability to work independently with minimal supervision.

Responsibilities

• Perform routine maintenance services at customer-designated locations (oil changes, tire rotations, brake inspections, battery replacements, fluid top-offs).
• Diagnose and perform minor repairs on-site using Ford-approved tools and software.
• Operate a Ford Mobile Service van and maintain its cleanliness and inventory.
• Communicate vehicle condition and recommended services clearly to customers.
• Coordinate with the dealership service department for parts, scheduling, and escalations.

Skills

Communication

Customer service

Interpersonal skills

Strong communication

Education

High school diploma or equivalent

ASE Certification preferred

Tools

Diagnostic tools

Scan tools

Repair procedures

Job description

Are you ready for new challenges and new opportunities?

Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 17 dealerships serving the Central Florida and Columbia, South Carolina markets, has been proudly family-owned since 1938. Our Buy Smart – Be Happy® brand promises include Our Best Price First, Pure and Simple® and Commission-Free Sales.

We are seeking a skilled and customer-focused Ford Mobile Service Technician to join our team. In this role, you will provide convenient on-site vehicle maintenance and light repair services to customers at their homes, workplaces, or other approved locations. Representing the Ford brand, you’ll be responsible for delivering high-quality service while ensuring a positive customer experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following:

• Perform routine maintenance services such as oil changes, tire rotations, brake inspections, battery replacements, and fluid top-offs at customer-designated locations.
• Diagnose and perform minor repairs on-site using Ford-approved tools, equipment, and diagnostic software.
• Operate a Ford Mobile Service van, maintaining its cleanliness, inventory, and operational condition.
• Communicate clearly with customers regarding their vehicle’s condition, needed services, and maintenance recommendations.
• Follow all safety guidelines and Ford standards for vehicle repair and customer service.
• Accurately document work performed using digital service tools.
• Coordinate with the dealership’s service department for parts, scheduling, and escalation of complex repairs.
• Maintain compliance with all state and federal automotive regulations.
• Serve as a brand ambassador, ensuring exceptional customer satisfaction with every service call.
• Any other duties assigned by Management

Minimum Qualifications:

• High school diploma or equivalent; technical/vocational training is a plus.
• ASE Certification(s) preferred or willingness to obtain.
• Valid driver’s license with a clean driving record.
• At least 2 years of experience as an automotive technician (Ford experience preferred).
• Proficient with diagnostic tools, scan tools, and repair procedures.
• Strong communication and interpersonal skills.
• Must have evening and weekend availability
• Ability to work independently with minimal supervision.
• Physical ability to lift up to 50 lbs and work in various outdoor environments.
• Reliable Transportation
• Pass background screenings
• Use of fully equipped Ford Mobile Service Van
• Ongoing Ford training and certification opportunities
• Be part of an innovative and growing mobile service program
• Work with a trusted and respected brand

Supervisory Responsibilities:

• None

Job Type:

• Full-Time
• 401(k) & 401(k) Matching
• Employee Assistance Program
• Health Insurance
• Vison Insurance
• Life Insurance
• Flexible Spending Account
• Paid Time Off After 6 months
• Referral Program
• Associate Discount Program

Schedule:

• Ability to work a flexible schedule
• Must have evening and weekend availability

Pay:

• Pay plan will be discussed during the interview process

Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.

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