Mobile Service Coordinator — Premium On‑Site Vehicle Care

Mills Automotive Group; Columbia (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

The Classic Ford of Columbia is seeking a Mobile Service Coordinator to serve as the primary liaison between customers and mobile service technicians. You will manage scheduling, dispatching, and logistics to ensure seamless off-site maintenance and repair services.

Ideal candidates will be detail-oriented, customer-driven, and thrive in a fast-paced, service-focused environment. This role expands the dealership’s service reach by delivering premium, convenient service beyond the traditional

Qualifications

• Must have high school diploma or equivalent; college preferred.
• 2+ years in service coordination, dispatching, or customer service.
• Automotive dealership experience preferred.

Responsibilities

• Coordinate scheduling and dispatch for off-site mobile service.
• Serve as liaison between customers and mobile technicians.
• Maintain accurate communication and logistics for service visits.
• Collaborate with technicians, advisors, and parts team to ensure smooth service delivery.

Skills

Organizational skills

Communication

Customer-focused

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Tools

Scheduling software

Microsoft Office

CDK/CRM systems

Ford mobile service platforms

Job description

The Classic Ford of Columbia is seeking a Mobile Service Coordinator to serve as the primary liaison between customers and mobile service technicians. You will manage scheduling, dispatching, and logistics to ensure seamless off-site maintenance and repair services.

Ideal candidates will be detail-oriented, customer-driven, and thrive in a fast-paced, service-focused environment. This role expands the dealership’s service reach by delivering premium, convenient service beyond the traditional