Mobile Service Advisor - Lone Star Chevrolet

Sonic Automotive

Houston (TX)

On-site

USD 65,000 - 95,000

Full time

14 days+

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Benefits offered by this job

401(k) with Company Match

Paid Time Off that Grows with You

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals

Job summary

A leading automotive company in Houston is seeking a Mobile Service Advisor to manage mobile service van operations. The ideal candidate is customer-focused with 2+ years of automotive service advising experience. Key responsibilities include appointment scheduling, customer communication, and supporting technicians. This full-time role offers competitive performance-based earnings and career growth opportunities.

Qualifications

2+ years of experience in automotive service advising.
Valid driver’s license and good driving record.
Must be authorized to work in the USA.

Responsibilities

Manage daily operations of the Mobile Service Van.
Contact customers to promote and schedule mobile service visits.
Communicate repair needs, costs, and timing with customers and technicians.

Skills

Strong communication skills

Organizational skills

Multitasking ability

Proficiency with dealership management systems

Job description

Mobile Service Advisor - Lone Star Chevrolet in Houston, TX at Sonic Automotive

Location: 18900 Northwest Freeway
Houston, TX 77065

Job Type: Sales

Experience: Associate

About

At Lone Star Chevrolet, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Performance-based earnings range: $65,000 - $95,000+ / year

Job Description

Summary

The Mobile Service Advisor will coordinate all aspects of our Mobile Service Van operations, ensuring customers receive convenient, high-quality service without visiting the dealership. This role involves scheduling mobile appointments, communicating with customers, and supporting technicians in the field. The ideal candidate is organized, proactive, and customer-focused, with a passion for delivering a premium service experience on the go.

Duties & Responsibilities

Manage daily operations of the Mobile Service Van, including appointment scheduling, routing, and service coordination.
Contact customers to promote and schedule mobile service visits.
Communicate repair needs, costs, and timing with both customers and technicians.
Track and follow up on mobile service appointments to ensure satisfaction and efficiency.
Coordinate with the Service Manager and Technicians to plan routes and service priorities.
Maintain accurate records of service requests, completed work, and parts usage.
Support marketing efforts to grow awareness of the Mobile Service program.
2+ years of experience in automotive service advising
Strong communication and organizational skills.
Proficiency with dealership management systems and scheduling tools.
Ability to multitask and manage time effectively in a fast-paced environment.
Valid driver’s license, good driving record, and ability to pass pre-employment screenings (background, drug test, and MVR).
Must be authorized to work in the USA.
Performance-based earnings range: $65,000 - $95,000+ / year

Actual earnings depend on performance. High-performing sales professionals who consistently meet and exceed store and corporate goals often earn well above this range.

Schedule