Mobile Sales Associate: Growth, Perks & Tech Impact

T-Mobile; Santa Clara (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to join a Retail Team of Experts. You will help customers in-store and online, demonstrating devices and services, and building strong relationships.

The role emphasizes learning and progression toward becoming a Mobile Expert. The position requires 6 months of customer service or sales experience, a high school diploma, and a passion for connectivity. You’ll gain hands-on product knowledge, work with a diverse team, and participate in a fast-paced

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience preferred.
• Passionate about helping customers and learning in a fast-paced environment.

Responsibilities

• Provide world-class customer experience and build loyalty.
• Assist customers online, via care, or in-store to finish their shopping journey.
• Demonstrate and educate customers on devices and services.
• Identify customer needs and offer personalized solutions.

Skills

Customer service

Sales skills

Communication

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to join a Retail Team of Experts. You will help customers in-store and online, demonstrating devices and services, and building strong relationships.

The role emphasizes learning and progression toward becoming a Mobile Expert. The position requires 6 months of customer service or sales experience, a high school diploma, and a passion for connectivity. You’ll gain hands-on product knowledge, work with a diverse team, and participate in a fast-paced