Mobile Retail Sales Pro - Stock Grants and Training Pay

T-MOBILE USA, Inc.; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate in Los Angeles to assist customers with devices and service needs in a fast-paced retail environment, delivering personalized solutions using digital tools.

You will build relationships, complete required training, and participate in incentive programs while enjoying benefits such as stock grants, 401(k), and comprehensive health coverage. This role requires a High School Diploma and at least 6 months in retail or customer service, with strong

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Consistently use digital tools to demonstrate network coverage and service benefits.
• Complete training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring needs and providing hands-on demonstrations of devices and accessories.
• Assist with other duties/projects as assigned by management.

Skills

Communication

Customer Service

Sales

Multitasking

Customer Problem Solving

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate in Los Angeles to assist customers with devices and service needs in a fast-paced retail environment, delivering personalized solutions using digital tools.

You will build relationships, complete required training, and participate in incentive programs while enjoying benefits such as stock grants, 401(k), and comprehensive health coverage. This role requires a High School Diploma and at least 6 months in retail or customer service, with strong