Mobile Outreach & Community Support Assistant

Outreach; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Outreach is seeking an Outreach Assistant to support mobile drop-in center operations for SALT Outreach, Inc. You will help with setup, service delivery, data entry, and donor and volunteer coordination.

You will interact with guests, build trust, and ensure supplies and donations are managed across locations. This role requires physical stamina to lift up to 50 pounds and to work in varied weather.

Qualifications

• Ability to input client data into SALT systems accurately.
• Excellent customer service and empathetic communication.
• Ability to work in a fast-paced environment and perform repetitive tasks.

Responsibilities

• Perform outreach services including registration, mail, laundry, showers, charging stations, clothing, hygiene products, etc.
• Build trusting relationships with homeless individuals, offering empathy, compassion, and non-judgmental support.
• Assist with preparing supplies for outreach events and distribute clothing, hygiene items and snacks.
• Manage and document in-kind donations and assist with volunteer coordination.
• Ensure cleanliness of Outreach office and designated areas.

Skills

Empathy

Customer service

Data entry

Job description

Outreach is seeking an Outreach Assistant to support mobile drop-in center operations for SALT Outreach, Inc. You will help with setup, service delivery, data entry, and donor and volunteer coordination.

You will interact with guests, build trust, and ensure supplies and donations are managed across locations. This role requires physical stamina to lift up to 50 pounds and to work in varied weather.