Mobile Outreach Assistant for Homeless Services

Union Gospel Mission; United States; On-site; USD 22,000 - 31,000; Part time

Job summary

Union Gospel Mission seeks an Outreach Assistant to support homeless individuals with basic needs, health resources, and access to housing services. The role includes coordinating shower ministry and mobile outreach outside the city center, with occasional overnight check-ins.

You will work with shelter staff and volunteers, sustaining trauma-informed care, de-escalation, and compassionate guidance. A driver’s license is required and prior case management experience is beneficial.

Qualifications

• Experience with diverse groups and stakeholders.
• Strong communication and public-speaking abilities.
• Ability to provide trauma-informed care and de-escalation.
• Experience coordinating outreach and case management.

Responsibilities

• Provide basic needs and temporary shelter in emergencies.
• Coordinate shower ministry weekly.
• Provide outreach for the homeless in the community.
• Perform case management to connect to services.
• Schedule appointments and referrals to health/social services.
• Represent Union Gospel Mission to partners and volunteers.
• Support overnight shelter check-in as needed.

Skills

Trauma-informed care

De-escalation skills

Public speaking

Collaboration

Adaptability

Interpersonal skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Education

Associate or Bachelor’s Degree in case management / mental health or related field (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Union Gospel Mission seeks an Outreach Assistant to support homeless individuals with basic needs, health resources, and access to housing services. The role includes coordinating shower ministry and mobile outreach outside the city center, with occasional overnight check-ins.

You will work with shelter staff and volunteers, sustaining trauma-informed care, de-escalation, and compassionate guidance. A driver’s license is required and prior case management experience is beneficial.