Mobile Medical Equipment Field Technician

Joerns Healthcare Inc; California (MO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with match

Paid Vacation

Hands-on training

Job summary

Joerns Healthcare is seeking a Field Service Technician to deliver, install, and service medical equipment at customer sites. You will educate patients and caregivers on safe operation, complete paperwork, and adhere to HIPAA guidelines.

The role requires travel up to two weeks at a time, on-call rotation including nights and weekends, and the ability to lift up to 100 lbs. Prior DME or driving experience is a plus, with strong customer service skills.

Qualifications

• 2 years of customer interface or comparable experience.
• Must be dedicated to providing outstanding customer service.
• Must be able to work extended hours, including some evenings, weekends and travel.
• Ability to safely lift, push or pull up to 100 lbs with or without accommodations.
• Transports deliveries according to manifest and DOT regulations.

Responsibilities

• Deliver and set up product per schedule with professionalism.
• Instruct patients/caregivers on safe product use.
• Load/unload loads per policies and procedures.
• Complete vehicle safety checks and required paperwork.
• Travel up to two weeks at a time and participate in on-call rotations.
• Clean, disinfect, repair, and quality check products as required.
• Complete required training and other duties as assigned.

Skills

Customer service

Safety-conscious

Good communication

Lifting 100 lbs

Driving travel

Education

High School Diploma

Tools

Outlook

Excel

Smartphones

Job description

Joerns Healthcare is seeking a Field Service Technician to deliver, install, and service medical equipment at customer sites. You will educate patients and caregivers on safe operation, complete paperwork, and adhere to HIPAA guidelines.

The role requires travel up to two weeks at a time, on-call rotation including nights and weekends, and the ability to lift up to 100 lbs. Prior DME or driving experience is a plus, with strong customer service skills.