Mobile Medical Assistant: Patient Care & EMR Expert

360care; Lansing (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

360care is seeking an assistant to support physicians at long-term care facilities, providing audiology, optometry, podiatry, and behavioral health services. You will maintain medical records in EMR, help with equipment care, and coordinate patient flow.

This role requires travel up to 100%, strong communication, computer skills, and the ability to multitask in a busy healthcare setting; legal authorization to work in the United States is required.

Qualifications

• High School education or GED.
• Must have own reliable transportation, good driving record and car insurance.
• Must have completed and passed a two-step Tuberculosis (TB) Skin Test.
• Good computer skills required.
• Must have excellent communication skills.
• Must be able to follow directions and listen to needs of patients and doctors.

Responsibilities

• Assist doctor in a prompt and courteous manner.
• Completes chart prep on scheduled patients prior to every visit.
• Verifies and maintains current and accurate clinical records, charts and medical history through electronic medical records during patient visits.
• Assures integrity of all documentation.
• Maintains current and accurate clinical records and charts through electronic medical records.
• Completes end of visit reports on the day of visit and shares with management.
• Provides daily feedback and works in conjunction with branch office to optimize schedule and reporting.
• Works with staff to coordinate and maintain patient flow during facility visit.
• Balance and generate daily production reports and provide to manager on day of visit.
• Accurately posts charges to the appropriate provider in a timely fashion.
• Works in a medical office capacity provided by the facility.
• Responsible for all care and cleaning of medical equipment at the end of every visit.
• Maintains medical supplies inventory by auditing stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
• Manage resources by preparing supplies with minimum waste or need for duplication.
• Ensure all medical equipment is working properly by completing preventive maintenance requirements and following manufacturer’s instructions.
• Responsible for clean-up of service area used facility upon departure of visit.
• Able to multitask, be detail oriented and demonstrate exceptional customer service skills.
• Strong knowledge of medical terminology.
• Ensure a positive experience for our patients.
• Communicate effectively with all patients, family members, providers, faculty, and staff.
• Provide timely responses to patient inquiries; document conversations in the EMR.

Skills

Communication skills

Computer skills

Follow directions

Listening to doctors/patients

Education

High School education or GED

Job description

360care is seeking an assistant to support physicians at long-term care facilities, providing audiology, optometry, podiatry, and behavioral health services. You will maintain medical records in EMR, help with equipment care, and coordinate patient flow.

This role requires travel up to 100%, strong communication, computer skills, and the ability to multitask in a busy healthcare setting; legal authorization to work in the United States is required.