Mobile Medical Assistant: EMR & Clinic Support

360Care; Winchester (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

360Care is seeking a dedicated healthcare professional to assist physicians in long-term care facilities across audiology, optometry, podiatry, and behavioral health services. You will maintain EMR records, manage medical equipment, and support provider workflows to ensure efficient patient visits.

The role requires travel to facilities up to 100% of the time and a strong focus on HIPAA compliance and patient service excellence. Excellent communication and organizational skills are essential.

Qualifications

• High School education or GED.
• Must have own reliable transportation and car insurance.
• Must have completed and passed a two-step Tuberculosis (TB) Skin Test.
• Good computer skills required.
• Must have excellent communication skills.
• Must be able to follow directions and listen to needs of patients and doctors.

Responsibilities

• Assist doctor in a prompt and courteous manner.
• Completes chart prep on scheduled patients prior to every visit.
• Verifies and maintains current and accurate clinical records, charts and medical history through electronic medical records during patient visits.
• Assures integrity of all documentation.
• Maintains current and accurate clinical records and charts through electronic medical records.
• Completes end of visit reports on the day of visit and shares with management.
• Provides daily feedback and works in conjunction with branch office to optimize schedule and reporting.
• Works with staff to coordinate and maintain patient flow during facility visit (may remove socks/shoes, may push wheelchair).
• Balance and generate daily production reports and provide to manager on day of visit.
• Accurately posts charges to the appropriate provider in a timely fashion.
• Works in a medical office capacity provided by the facility.
• Responsible for all care and cleaning of medical equipment at the end of every visit.
• Maintains medical supplies inventory by auditing stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
• Manage resources by preparing supplies with minimum waste or need for duplication.
• Ensure all medical equipment is working properly by completing preventive maintenance requirements and following manufacturer’s instructions.
• Responsible for clean-up of service area used facility upon departure of visit.
• Able to multitask, be detail oriented and demonstrate exceptional customer service skills.
• Strong knowledge of medical terminology.
• Ensure a positive experience for our patients.
• Communicate effectively with all patients, family members, providers, faculty, and staff.
• Provide timely responses to patient inquiries; document conversations in the EMR.
• Requires travel up to 100% of the time to and from assigned medical facilities.
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; abides with HIPAA, OSHA and PHI guidelines at all times.
• Reacts positively to change and performs other duties as assigned.

Skills

Excellent communication skills

Good computer skills

Attention to detail

Education

High School diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

360Care is seeking a dedicated healthcare professional to assist physicians in long-term care facilities across audiology, optometry, podiatry, and behavioral health services. You will maintain EMR records, manage medical equipment, and support provider workflows to ensure efficient patient visits.

The role requires travel to facilities up to 100% of the time and a strong focus on HIPAA compliance and patient service excellence. Excellent communication and organizational skills are essential.