Mobile IT Assets Fellow | Tech & Engineering

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 26,000 - 29,000; Part time

Job summary

Metropolitan Transportation Authority (MTA) is seeking an IT Assets Software and Mobile Fellow to join the IT Assets team. The position focuses on distributing mobile devices to field and office staff across four MTA locations, managing documentation, and supporting asset lifecycle activities.

The role begins in Spring 2027 with a minimum 12-month commitment. The intern will gain hands-on experience in asset tracking, ticket handling, and reporting, while collaborating with IT and operations

Qualifications

• Proficiency in Microsoft Office Suite.
• Excel: intermediate to advanced.
• Organizational, analytical and communication skills.
• Ability to work under pressure and prioritize tasks.
• Detail-oriented and able to work independently while being a team player.

Responsibilities

• Support lifecycle management of mobile assets (ordering, receiving, preparing, distributing, inventory, store, track, repair/replace, dispose).
• Respond to mobile device tickets and resolve them accordingly.
• Update asset and service records accurately and timely.
• Support updating vendor portals records for asset management needs.
• Assist with non-standard requests and propose effective solutions.
• Create reports on technology assets and update documentation for users and IT staff.
• Support service requests and ticket resolution.

Skills

Microsoft Office

Excel

Organizational skills

Analytical skills

Communication skills

Pressure management

Detail-oriented

Team player

Education

Undergraduate student in good standing

Computer Science

Computer Information Science

Job description

Metropolitan Transportation Authority (MTA) is seeking an IT Assets Software and Mobile Fellow to join the IT Assets team. The position focuses on distributing mobile devices to field and office staff across four MTA locations, managing documentation, and supporting asset lifecycle activities.

The role begins in Spring 2027 with a minimum 12-month commitment. The intern will gain hands-on experience in asset tracking, ticket handling, and reporting, while collaborating with IT and operations