Mobile HVAC Controls Technician Field Service Expert

Johnson Controls, Inc.; Memphis (TN); On-site; USD 34,000 - 48,000; Full time

Job summary

Johnson Controls is seeking an experienced controls technician to perform preventive maintenance, repair, installation, commissioning, and service of building automation systems on-site. You will mentor junior technicians and ensure high customer satisfaction while documenting all work and providing solutions in real time.

With extensive knowledge of various electrical and digital control systems, you will diagnose complex issues, propose retrofits, and assist sales with technical

Qualifications

• Minimum of four (4) years commercial controls troubleshooting experience in the HVAC industry.
• Vocational School program graduate or an associate's degree in a technical field, or two years’ experience in servicing electronic and/or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective communication skills to represent Johnson Controls on customer sites.
• Ability to explain technical information to technical and non-technical people.
• Demonstrate writing skills and understanding of programs and software applications.

Responsibilities

• Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of electronic or digital controls systems and testing modifications.
• Consults with customers through data gathered and site assessments; provides field proposals for retrofits/upgrades.
• Manages assigned work to meet professional and efficient execution, reports problems or changes to management.
• Provides sketches of field changes and discrepancies for engineering corrections and drawings; assists with layouts and bids.
• Communicates with customers on arrival and before leaving site; ensures high customer satisfaction and informs on service progress.
• Trains customers in control systems operations and delivers manuals and documentation as required.
• Provides mentorship for certification of Controls Technicians and Service Technicians.
• Keeps management informed of job progress and issues; coordinates with contractors as required.
• Assists in developing drawings/equipment schedules for submittals and installation.
• Selects, orders, and tracks delivery of materials for projects; coordinates factory-mounting processes.

Skills

HVAC controls troubleshooting

Technical communication

Electrical wiring

Building automation

Education

Vocational school graduate

Associate's degree in technical field

Tools

Control system software

HVAC equipment

Job description

Johnson Controls is seeking an experienced controls technician to perform preventive maintenance, repair, installation, commissioning, and service of building automation systems on-site. You will mentor junior technicians and ensure high customer satisfaction while documenting all work and providing solutions in real time.

With extensive knowledge of various electrical and digital control systems, you will diagnose complex issues, propose retrofits, and assist sales with technical