Mobile Home Service Technician

Champion Home Builders, Inc.; Ephrata Township (PA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401k Plan

Paid Vacation

Paid Holidays

Medical Insurance

Rx Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Champion Home Builders, Inc. is seeking a Service Technician to join the team in the Ephrata, PA area. The role will primarily work in the field and receives support from the Ephrata facility.

Responsibilities include scheduling with customers, parts runs, parts verification, and completing work orders for warranty repairs on sold homes. Candidates should have handyman skills, strong customer relations, and solid problem-solving ability.

Qualifications

• High school diploma or GED or equivalent.
• Six months to one year of related experience and/or training.
• Valid driver’s license with clean driving record.
• Must understand and follow safety policies and procedures.

Responsibilities

• Manage schedule and appointments with customers.
• Pick up parts from the factory as needed and verify with orders.
• Install new parts or repair issues per work order.
• Maintain logbook per Department of Transportation.
• Keep the company vehicle clean, stocked, and serviced.
• Complete work orders and return paperwork to the factory.

Skills

Troubleshooting/Problem solving

Communication

Handyman skills

Customer relations

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

Good Life Begins With A Good Company.

Champion Home Builders, Inc. wants YOU! We are seeking to hire a Service Technician to join our team in the Ephrata, PA facility.

This role will receive support and instruction from the Ephrata, PA manufacturing facility but will primarily work in the field.

WHAT DO WE OFFER?

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance.

WHO IS CHAMPION HOME BUILDERS, INC.?

For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.

Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

FLSA Status: Non-exempt

Prepared By: Corporate Human Resources

Summary: Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Essential Duties and Responsibilities Include the following. Other duties may be assigned.

• Manage work schedule by making appointments with customers.
• Pick up parts from the factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.

• Maintain logbook as per the Department of Transportation.
• Maintain company vehicle, which includes keeping vehicle clean, stocked, and serviced

regularly.

• Complete work orders along with being responsible for returning the work orders to the

factory by mail or personal delivery.

• Possess carpentry skills in the following areas:

• Trim work
• Roofing
• Window replacement
• Door realignment
• Drywall repairs
• Siding
• Flooring
• Plumbing
• Electrical

• Proficient home repair skills
• Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials. Inform management of any issues.
• Represent Champion Home Builders with a friendly attitude and professional appearance.
• Demonstrate strong customer relations skills.

Qualifications

• Ability to troubleshoot, reason, and solve problems
• Excellent communication, both written and verbal. Understand and execute instructions
• Computer literate (Microsoft Word, Outlook, Excel)
• Understand and comply with work safety policies and procedures
• Must provide a valid driver's license and hold a clean driving record

Education and/or Experience

High school diploma or general education degree (GED); or six months to one year of related experience and/or training; or equivalent combination of education and experience.

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.