Mobile Home Service Technician

Champion Homes; Ephrata (Lancaster County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Vacation

Paid Holidays

Medical Insurance

Rx Insurance

Dental, Vision, and Life Insurance

Job summary

Champion Home Builders, Inc. in Ephrata, PA is seeking a Service Technician to execute warranty work on sold homes and repair common service issues per work orders. The role emphasizes strong handyman skills and ensuring customers are happy with their new home.

The technician will manage appointments, coordinate parts, and maintain company vehicles, while upholding safety and quality standards.

Qualifications

• Must troubleshoot and solve problems.
• Excellent written and verbal communication.
• Computer literate with Word, Outlook and Excel.
• Understand and comply with safety policies and procedures.
• Must possess valid driver's license and maintain a clean driving record.

Responsibilities

• Manage work schedule by making appointments with customers.
• Pickup parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, including keeping it clean, stocked and serviced.
• Complete work orders and return to the factory by mail or delivery.
• Possess carpentry skills in trim, roofing, windows, doors, drywall, siding, flooring, plumbing and electrical.
• Repair/replace toilets and water heaters and light fixtures.
• Maintain tools and materials and inform management of issues.
• Represent Champion Home Builders with a professional appearance and friendly attitude.
• Demonstrate strong customer relations skills.

Skills

Troubleshooting

Communication

Microsoft Word/Outlook/Excel

Education

High school diploma or GED

Tools

Word

Outlook

Excel

Job description

Good Life Begins With A Good Company.

Champion Home Builders, Inc. wants YOU!

We are seeking to hire a Service Technician to join our team in the Ephrata PA region. This role will receive support and instruction form the Ephrata, PA manufacturing facility.

WHAT DO WE OFFER?

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance.

WHO IS CHAMPION HOME BUILDERS, INC?

For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada. Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

FLSA Status:

Non-exempt

Prepared By:

Corporate Human Resources

Summary:

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, which includes keeping vehicle clean, stocked and serviced regularly.
• Complete work orders along with being responsible for returning the work orders to the factory by mail or personal delivery.
• Possess carpentry skills in the following areas:
  • Trim work
  • Roofing
  • Window replacement
  • Door realignment
  • Drywall repairs
  • Siding
  • Flooring
  • Plumbing
  • Electrical
  • Proficient home repair skills
  • Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials. Inform management of any issues.
• Represent Champion Home Bbuilders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Qualifications

• Ability to troubleshoot, reason and solve problems
• Excellent communication, both written and verbal. Understand and execute instructions
• Computer literate (Microsoft Word, Outlook, Excel)
• Understand and comply with work safety policies and procedures
• Must provide valid driver's license and hold clean driving record

Education And/or Experience

High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Equal Opportunity Employer

Champion Home Builders is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.