Mobile Health/Hep C Tester (Greater Philadelphia)

Central Outreach Wellness Center Llc; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

Central Outreach Wellness Center Llc in the United States is seeking a full-time Mobile Health/Hep C Tester to deliver community-based testing and care linkage. You will perform rapid Hep C, HIV, and STI testing in diverse settings and support patients through treatment.

This role emphasizes outreach, partnerships, and field phlebotomy. Candidates should be comfortable in the community, travel within a defined territory, and work with underserved populations; training in phlebotomy is provided.

Qualifications

• Requires a high school diploma or equivalent.
• Willingness to be trained in phlebotomy.
• Ability to travel daily within assigned territory.
• Experience in community health or outreach is a plus.

Responsibilities

• Perform rapid Hepatitis C, HIV, and STI testing.
• Build and maintain community partnerships to expand testing.
• Coordinate real-time telehealth visits and care linkage.
• Document encounters in EMR (Epic, Salesforce) and maintain charts.
• Travel within territory and provide field-based patient care.

Skills

Interpersonal skills

Relationship building

Community outreach

Public health

Education

High school diploma

Phlebotomy training

Tools

Epic

Salesforce

Job description

Are you passionate about patient care and looking for an opportunity for growth and development? We invite you to explore a rewarding opportunity with our organization.Central Outreach is seeking a full-time Mobile Health/Hep C Tester to join our team—recognized as the #1 curer of Hepatitis C in the United States. This role offers the opportunity to make a meaningful impact by supporting patients through their treatment journey while expanding access to care in the community.The Mobile Health/Hep C Tester plays a critical role in delivering community-based healthcare services through the Hepatitis C (Hep C) Program. This position is responsible for conducting mobile testing for Hepatitis C, HIV, and sexually transmitted infections (STIs), facilitating linkage to care, and supporting patients through treatment and follow-up processes.Mobile Testers work in diverse community settings including correctional facilities, rehabilitation centers, addiction treatment programs, incarceration/workforce environments, and with unhoused populations. This role is both clinical and relationship-driven, requiring a self-directed, proactive individual who is comfortable engaging with patients and staff while building sustainable partnerships that expand access to care.This position offers a base salary along with performance-based incentives tied to key outcomes, including the development of new and recurring testing partnerships and the number of Hepatitis C consults successfully facilitated. The role includes monthly goals to guide outreach efforts and support continued program growth.Phlebotomy is a critical component of this role. While prior experience is not required, candidates must be comfortable being trained and performing blood draws independently in the field.Key ResponsibilitiesCommunity Outreach, Partnership Development & EngagementEstablish, develop, and maintain new community partnerships to expand testing accessIdentify and secure recurring testing sites for ongoing service deliveryActively network within the community to grow program presenceBuild relationships with:Correctional facilitiesRehabilitation and addiction treatment centersCommunity programs and shelters serving unhoused populationsLead group education sessions to:Normalize testingReduce stigmaEncourage participationMaintain strong, professional relationships to ensure consistent scheduling and program growthPatient Intake, Assessment & TestingPerform rapid testing for:Hepatitis C (HCV)HIVSTI screeningObtain and document vital signs:Height, weight, blood pressure, pulse, respiratory rate, etc.Facilitate STI screening, including specimen collection (urine, blood, swabs)Complete all required documentation:Consent formsFace sheetsRelease of Information (ROI)Accurately assess patient history (HCV, HIV, treatment status)Care Coordination & Linkage to TreatmentCoordinate real-time telehealth visits with providers using HIPAA-compliant platformsCommunicate patient information to providers during consultationsAssist with scheduling follow-up appointments and referralsSupport linkage to:Hepatitis C treatmentHIV carePrEP servicesIn-clinic services when appropriateInsurance & Case Management SupportVerify insurance eligibility at every patient encounterAssist uninsured patients by:Connecting them with Case ManagersFacilitating insurance enrollment processesCollect and communicate required documentation for insurance applicationsParticipate in assistance tracking workflowsElectronic Medical Record (EMR) Documentation (Epic, SalesForce)Create and manage patient charts in EpicEnter accurate demographic and insurance informationAdd patients to appropriate resource schedulesDocument within EMR based on SOP and established processesUpload consent forms and supporting documentationMaintain accurate and timely documentation for all encountersLaboratory Collection & PhlebotomyPerform venipuncture and specimen collection per protocolLabel specimens accurately and completelyProcess and store specimens according to guidelines and deliver specimens to approved specimen drop locations within stability requirementsDocument all collected and attempted labsCommunication & Team CollaborationCommunicate with team members via:Secure messaging platformsEMR workflowsNotify providers of:Positive test results (especially HIV)Need for consults or lab ordersCollaborate with:NursesProvidersCase ManagersAdministrative staffPatient Engagement & Follow-Up SupportProvide patient-centered, non-judgmental care with cultural humilityBuild trust and rapport to encourage testing and treatment engagementAssist in facilitating patient follow-up and engagementSupport RN and provider efforts in contacting patientsReinforce education on:Medication adherencePrevention strategiesFollow-up careTerritory Coverage & TravelCover an assigned geographic territory with an approximate 2-hour driving radiusTravel daily to outreach locations, facilities, and patient homes using a company vehicleMaintain company-provided vehicle and coordinate with fleet management for maintenanceManage scheduling and logistics to maximize efficiencyMaintain a flexible schedule based on facility and patient needsAbility to manage a caseload of up to 30 facilitiesHome Visits & Field SafetyConduct home visits when appropriateFollow safety protocols for field-based workEnsure proper documentation and check-in proceduresMaintain professionalism in all environmentsGeneral ResponsibilitiesMaintain company-provided equipmentDemonstrate punctuality and reliable attendanceMaintain a professional attitude and demeanor at all timesAdapt to a fast-paced, evolving, and sometimes unstructured work environmentEffectively multi-task and prioritize responsibilitiesPerform additional duties as assignedCompensation StructureBase salaryPerformance-based incentives, including:Development of new and recurring testing partnershipsNumber of Hepatitis C consults successfully facilitatedRequired QualificationsHigh school diploma or equivalent requiredValid driver’s license with a clean driving record (minimum 3 years)Willingness to be trained in phlebotomy requiredAbility to travel daily within assigned territoryPreferred QualificationsExperience in community health, outreach, or public healthSales or outreach experiencePhlebotomy experienceExperience working with underserved populationsRequired Skills & CompetenciesStrong interpersonal and relationship-building skillsFriendly, outgoing personality with ability to engage patients and staffAbility to make individuals feel comfortable and safe during testingSelf-directed, proactive, and motivated to achieve goalsStrong networking and partnership development skillsAbility to work independently in field-based environmentsComfort working with:Substance use populationsJustice-involved individualsUnhoused populationsStrong organizational and time management skillsAbility to manage multiple workflows simultaneouslyBasic computer skills (Excel, Word, EMR systems preferred)Physical & Work EnvironmentDaily travel within assigned territoryAbility to stand, walk, and perform clinical tasks for extended periodsExposure to clinical environments and biological specimensFlexible schedule based on outreach needs