Mobile Health/Hep C Tester (Allentown/Bethlehem)

Central Outreach Wellness Center; Pittsburgh (Allegheny County); On-site; USD 40,000 - 90,000; Full time

Job summary

Central Outreach Wellness Center seeks a full-time Mobile Health/Hep C Tester to join our team in Pittsburgh, PA. The role focuses on outreach, testing, care coordination, and field-based services to expand access to Hepatitis C testing and treatment.

You will perform rapid tests, facilitate linkage to care, coordinate with providers, maintain EMR documentation, and travel within a 2-hour radius to outreach sites. The position offers base salary with commission and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a clean driving record.
• Willingness to be trained in phlebotomy.
• Ability to travel daily within assigned territory.
• Experience in community health, outreach, or public health is preferred.

Responsibilities

• Establish and maintain community partnerships to expand testing access.
• Perform rapid testing for HCV, HIV, and STI screening.
• Coordinate telehealth visits and link patients to Hepatitis C and HIV care.
• Document in EMR and manage patient charts.
• Travel within assigned territory to outreach sites and patient homes.

Skills

Interpersonal skills

Networking

Time management

Self-directed

Field-based work

Community health outreach

Public health experience

Education

High school diploma or equivalent

Phlebotomy training willingness

Job description

Job Details

Job Location: Hep-C Mobile Outreach PA - Pittsburgh, PA 15212

Position Type: Full Time

Salary Range: $40,000.00 - $90,000.00 Base+Commission/year

Travel Percentage: Road Warrior

Job Shift: Day

Are you passionate about patient care and looking for an opportunity for growth and development? We invite you to explore a rewarding opportunity with our organization. Central Outreach is seeking a full-time Mobile Health/Hep C Tester to join our team—recognized as the #1 curer of Hepatitis C in the United States. This role offers the opportunity to make a meaningful impact by supporting patients through their treatment journey while expanding access to care in the community.

Key Responsibilities

Community Outreach, Partnership Development & Engagement

• Establish, develop, and maintain new community partnerships to expand testing access
• Identify and secure recurring testing sites for ongoing service delivery
• Actively network within the community to grow program presence
• Build relationships with:
  • Correctional facilities
  • Rehabilitation and addiction treatment centers
  • Community programs and shelters serving unhoused populations
• Lead group education sessions to:
  • Normalize testing
  • Reduce stigma
  • Encourage participation
• Maintain strong, professional relationships to ensure consistent scheduling and program growth

Patient Intake, Assessment & Testing

• Perform rapid testing for Hepatitis C (HCV), HIV, and STI screening
• Obtain and document vital signs: height, weight, blood pressure, pulse, respiratory rate, etc.
• Facilitate STI screening, including specimen collection (urine, blood, swabs)
• Complete all required documentation: consent forms, face sheets, release of information (ROI)
• Accurately assess patient history (HCV, HIV, treatment status)

Care Coordination & Linkage to Treatment

• Coordinate real-time telehealth visits with providers using HIPAA‑compliant platforms
• Communicate patient information to providers during consultations
• Assist with scheduling follow‑up appointments and referrals
• Support linkage to:
  • Hepatitis C treatment
  • HIV care
  • PrEP services
  • In‑clinic services when appropriate

Insurance & Case Management Support

• Verify insurance eligibility at every patient encounter
• Assist uninsured patients by connecting them with case managers and facilitating insurance enrollment processes
• Collect and communicate required documentation for insurance applications
• Participate in assistance tracking workflows

Electronic Medical Record (EMR) Documentation (Epic, Salesforce)

• Create and manage patient charts in Epic
• Enter accurate demographic and insurance information
• Add patients to appropriate resource schedules
• Document within EMR based on SOP and established processes
• Upload consent forms and supporting documentation
• Maintain accurate and timely documentation for all encounters

Laboratory Collection & Phlebotomy

• Perform venipuncture and specimen collection per protocol
• Label specimens accurately and completely
• Process and store specimens according to guidelines and deliver specimens to approved specimen drop locations within stability requirements
• Document all collected and attempted labs

Communication & Team Collaboration

• Communicate with team members via secure messaging platforms and EMR workflows
• Notify providers of positive test results (especially HIV) and need for consults or lab orders
• Collaborate with nurses, providers, case managers, administrative staff

Patient Engagement & Follow‑Up Support

• Provide patient‑centered, non‑judgmental care with cultural humility
• Build trust and rapport to encourage testing and treatment engagement
• Assist in facilitating patient follow‑up and engagement
• Support RN and provider efforts in contacting patients
• Reinforce education on medication adherence, prevention strategies, follow‑up care

Territory Coverage & Travel

• Cover an assigned geographic territory with an approximate 2‑hour driving radius
• Travel daily to outreach locations, facilities, and patient homes using a company vehicle
• Maintain company‑provided vehicle and coordinate with fleet management for maintenance
• Manage scheduling and logistics to maximize efficiency
• Maintain a flexible schedule based on facility and patient needs
• Ability to manage a caseload of up to 30 facilities

Home Visits & Field Safety

• Conduct home visits when appropriate
• Follow safety protocols for field‑based work
• Ensure proper documentation and check‑in procedures
• Maintain professionalism in all environments

General Responsibilities

• Maintain company‑provided equipment
• Demonstrate punctuality and reliable attendance
• Maintain a professional attitude and demeanor at all times
• Adapt to a fast‑paced, evolving, and sometimes unstructured work environment
• Effectively multi‑task and prioritize responsibilities
• Perform additional duties as assigned

Compensation Structure

• Base salary
• Performance‑based incentives, including development of new and recurring testing partnerships and number of Hepatitis C consults successfully facilitated

Qualifications

Required Qualifications

• High school diploma or equivalent required
• Valid driver's license with a clean driving record (minimum 3 years)
• Willingness to be trained in phlebotomy required
• Ability to travel daily within assigned territory

Preferred Qualifications

• Experience in community health, outreach, or public health
• Sales or outreach experience
• Phlebotomy experience
• Experience working with underserved populations

Required Skills & Competencies

• Strong interpersonal and relationship‑building skills
• Friendly, outgoing personality with ability to engage patients and staff
• Ability to make individuals feel comfortable and safe during testing
• Self‑directed, proactive, and motivated to achieve goals
• Strong networking and partnership development skills
• Ability to work independently in field‑based environments
• Comfort working with substance use populations, justice‑involved individuals, and unhoused populations
• Strong organizational and time‑management skills
• Ability to manage multiple workflows simultaneously
• Basic computer skills (Excel, Word, EMR systems preferred)

Physical & Work Environment

• Daily travel within assigned territory
• Ability to stand, walk, and perform clinical tasks for extended periods
• Exposure to clinical environments and biological specimens
• Flexible schedule based on outreach needs