Mobile Field Technician - High-Speed Repair

GLORY; Illinois; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401k plan with company match

Paid parental leave

Tuition assistance

Bonus opportunities

Career advancement

Company vehicle

Job summary

Glory Global Solutions, Inc. is seeking a Field Service Technician based in Chicago, IL to support the field service team. You will troubleshoot and repair high-speed cash-handling equipment, manage parts/tools, and stay current with GLORY technology.

The role requires a customer-first mindset, excellent communication, and the ability to work independently in a field-based environment. A valid driver’s license and electro-mechanical expertise are essential.

Qualifications

• Excellent customer service and communication skills.
• Working knowledge of personal computers, navigating networks and email.
• Ability to interpret electrical schematics and mechanical drawings.
• 3–5 years in field service repair preferred; valid driver’s license required.

Responsibilities

• Ensure overall customer satisfaction.
• Diagnose system problems and perform repairs.
• Keep customers updated on progress during maintenance or downtime.
• Complete installations and hardware/software upgrades.
• Follow safety guidelines and complete EH&S training.
• Travel within assigned territory as needed.

Skills

Customer service

Troubleshooting

Communication

Driving license

Electro-mechanical repair

Teamwork

Education

Electro-mechanics studies

Electrical engineering studies

Tools

Microsoft Office

PC literacy

Job description

Glory Global Solutions, Inc. is seeking a Field Service Technician based in Chicago, IL to support the field service team. You will troubleshoot and repair high-speed cash-handling equipment, manage parts/tools, and stay current with GLORY technology.

The role requires a customer-first mindset, excellent communication, and the ability to work independently in a field-based environment. A valid driver’s license and electro-mechanical expertise are essential.