Mobile Events Lead: Guest Experience & Operations

Chick-fil-A; Mercedes (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from Operators and Leaders

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Mercedes, TX is seeking a Mobile Sales & Events Team Leader to bring the Chick-fil-A experience to guests at events and locations. You will safely transport the sales trailer, set up operations, and lead the guest experience from start to finish.

The role requires ownership, urgency, and a commitment to food safety, hospitality, and cleanliness, with opportunities to lead event teams and ensure smooth service across locations.

Qualifications

• Requires valid state-issued driver's license with acceptable driving record.
• Ability to safely operate a tow vehicle and trailer; prior towing experience preferred.
• Strong commitment to superior customer service and guest experience.
• Excellent written and spoken communication skills.
• Dependability, punctuality, and strong organizational skills.

Responsibilities

• Represent Chick-fil-A as a brand ambassador at sales locations and events.
• Safely drive tow vehicle, transport, position, and secure the sales trailer.
• Perform pre-trip checks and report vehicle or equipment concerns.
• Load and organize food, equipment, and supplies for readiness at each location.
• Set up trailer and sales area to create a welcoming environment.
• Provide attentive service, take orders, process payments, and respond to guest needs.
• Adhere to food safety procedures and product rotation standards.
• Coordinate with Restaurant to maintain product availability and replenishment.
• Lead Team Members during events and communicate responsibilities clearly.
• Maintain cleanliness and organization throughout service.
• Complete closing duties, reconcile sales, monitor inventory and waste, return equipment.

Skills

Customer service

Communication

Dependability

Organizational skills

Problem solving

Ownership

Job description

Chick-fil-A in Mercedes, TX is seeking a Mobile Sales & Events Team Leader to bring the Chick-fil-A experience to guests at events and locations. You will safely transport the sales trailer, set up operations, and lead the guest experience from start to finish.

The role requires ownership, urgency, and a commitment to food safety, hospitality, and cleanliness, with opportunities to lead event teams and ensure smooth service across locations.