Mobile Electronics Repair Technician – On-Site & Travel

UBreakIFix Louisiana; Alexandria (LA); Remote; USD 21,000 - 34,000; Full time

Job summary

UBreakiFix Louisiana is seeking a Cell Phone Repair Technician to diagnose, troubleshoot and repair customer devices at client sites using a company van. The role requires traveling to customer locations and performing repairs within scheduled windows, Monday through Sunday, with a strong emphasis on customer satisfaction.

The ideal candidate has outstanding customer service, solid technical/problem solving skills, and the ability to explain issues clearly.

Qualifications

• Outstanding customer service skills.
• Excellent technical, problem solving, and analytical skills.
• Exceptional organizational skills.
• Strong written and oral communication skills.
• Proficient in Microsoft Office.
• Work well individually.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or GED.
• Valid Driver's License.
• Ability to pass Driving, Drug, and Background Screening.

Responsibilities

• Safely travel to customer sites and arrive within the appointment window.
• Diagnose, troubleshoot and repair devices.
• Provide repair and replacement estimates to customers.
• Explain technical issues in simple terms.
• Maintain van stock and inventory.
• Use the POS system to record repairs and customer data.
• Ensure repairs meet quality standards and customer satisfaction.

Skills

Customer service

Problem solving

Communication

Flexible hours

Education

High school diploma or GED

Tools

Microsoft Office

POS system

Job description

UBreakiFix Louisiana is seeking a Cell Phone Repair Technician to diagnose, troubleshoot and repair customer devices at client sites using a company van. The role requires traveling to customer locations and performing repairs within scheduled windows, Monday through Sunday, with a strong emphasis on customer satisfaction.

The ideal candidate has outstanding customer service, solid technical/problem solving skills, and the ability to explain issues clearly.