Mobile DMV Customer Experience Specialist

State of Vermont; Springfield (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical premium paid

Dental plan

11 paid holidays

Generous leave plan

Family medical leave insurance

Pension plan

Deferred compensation 457(b)

Tuition reimbursement

Flexible spending accounts

Life insurance

Wellness program

Public Service Loan Forgiveness

Job summary

The State of Vermont is seeking a Mobile Unit Client Support Specialist based at the Springfield DMV office, with daily travel to the Dummerston and White River Jct mobile unit locations.

In this fast-paced role you will process motor vehicle registrations, driver licenses, and identification cards, handle money accurately, and deliver strong customer service while working as part of the Mobile Unit team. Regular hours are Monday through Thursday, with some overtime.

Qualifications

• Three (3) or more years of office administrative experience that included significant public contact.
• OR One (1) or more years of experience with the Vermont DMV.
• A current, valid driver's license is required.

Responsibilities

• Review, verify, code, and process applications for motor vehicle registrations, driver licenses, and identification cards.
• Ability to handle large sums of money accurately.
• Provide excellent customer service to diverse customers.
• Travel daily to satellite branch offices as part of the Mobile Unit team.
• Work effectively as part of a team and independently, meeting workload demands.

Skills

Public contact experience

Teamwork

Decision making

Attention to detail

Job description

The State of Vermont is seeking a Mobile Unit Client Support Specialist based at the Springfield DMV office, with daily travel to the Dummerston and White River Jct mobile unit locations.

In this fast-paced role you will process motor vehicle registrations, driver licenses, and identification cards, handle money accurately, and deliver strong customer service while working as part of the Mobile Unit team. Regular hours are Monday through Thursday, with some overtime.