Mobile Device Management Administrator

NuAxis Innovations; Washington (District of Columbia); On-site; USD 75,000 - 95,000; Full time

Job summary

NuAxis Innovations is seeking a Mobile Device Management (MDM) Administrator to oversee deployment, configuration, and support of mobile devices across the enterprise. The role ensures alignment with security policies and operational requirements in a federal IT environment.

Responsibilities include managing iOS and Android devices with MaaS360 and Intune, enforcing security policies, troubleshooting issues, and documenting procedures.

Qualifications

• 2+ years of experience in mobile device support and administration.
• Strong experience with iOS and Android troubleshooting.
• Familiarity with Active Directory and enterprise applications.

Responsibilities

• Manage iOS and Android devices using enterprise MDM tools (MaaS360, Intune).
• Create and enforce mobile security and application policies.
• Troubleshoot technical issues, assist end-users, and resolve escalated tickets.
• Document procedures, provide training, and stay up to date with MDM trends.

Skills

Mobile device support

iOS troubleshooting

Android troubleshooting

Active Directory

Enterprise applications

Education

Bachelors degree or equivalent

Tools

MaaS360

Intune

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

We are currently seeking a talented and motivated Mobile Device Management Administrator for a full-timeposition.

Job Summary

The MDM Administrator will oversee deployment, configuration, and support of mobile devices across the enterprise. This role ensures that mobile hardware and software align with security policies and operational requirements.

Responsibilities

• Manage iOS and Android devices using enterprise MDM tools (MaaS360, Intune).
• Create and enforce mobile security and application policies.
• Troubleshoot technical issues, assist end-users, and resolve escalated tickets.
• Document procedures, provide training, and stay up to date with MDM trends.

Required Skills and Experience

• Bachelor’s degree OR equivalent combination of education and experience.
• 2+ years of experience in mobile device support and administration.
• Strong experience with iOS and Android troubleshooting.
• Familiarity with Active Directory and enterprise applications.

Preferred Certifications

• A+ or networking certifications.
• MDM-specific certifications (MaaS360, Intune).

Our Profile

We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them.

Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation.

Learn More about our Benefits and Culture!

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