Mobile Crisis Response EMT

HIAMS Healthcare in Action, Inc; California (MO); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Annual bonus program

Paid time off (PTO)

11 paid holidays per year + floating

401(k) with employer match

Tuition reimbursement

Wellness Program

Job summary

Healthcare in Action seeks an EMT to operate and maintain a Mobile Crisis Response Team vehicle in Garden Grove, delivering in-field medical support alongside behavioral health clinicians. The role emphasizes de-escalation, safe transport coordination, and connecting individuals to medical and social services.

The position is field-based with some on-site administrative time, requiring California EMT certification, BLS/CPR, and a valid driver's license.

Qualifications

• High School Diploma or GED.
• Current, unrestricted California EMT certification required.
• Current BLS/CPR certification required.
• Valid California Driver’s License required.
• 2+ years of EMT or comparable field experience.
• Experience in crisis response, street medicine, or field-based work with vulnerable populations preferred.

Responsibilities

• Operate and maintain the response vehicle, ensuring the team arrives safely and that the vehicle is stocked, clean, and ready for each shift.
• Maintain communication with GGPD regarding team location, status, and plan, and respond only after GGPD clears the scene.
• Perform basic medical assessment and monitoring, and determine when a higher level of medical care or EMS is needed.
• Support de-escalation, triage, and assessment alongside the clinician partner, providing a calm, trauma-informed presence that keeps the individual, the team, and bystanders safe.
• Support scene logistics and other appropriate tasks, including gathering information, coordinating with first responders, and arranging transportation as needed.
• Assist in connecting individuals to appropriate services, including HIA’s street medicine team, a community provider, the CAT team, or the Department of Mental Health (DMH).
• Operate within the approved scope of work by observing program boundaries and escalating to GGPD if a safety concern arises.
• Assist with inventory of program supplies and equipment, keeping medical and safety supplies stocked and following policies for handling biohazardous waste.
• Complete timely, accurate documentation of each response in applicable systems and support program reporting requirements.
• Protect confidential information by following all HIPAA regulations; support HIA’s Vision and Goals; perform other duties as assigned.
• This position is a patient-facing role and a healthcare worker.

Skills

EMT experience

Crisis response

Co-response with law enforcement

De-escalation skills

HIPAA compliance

Communication

Education

High School Diploma or GED

California EMT certification

BLS/CPR certification

Job description

Healthcare in Action seeks an EMT to operate and maintain a Mobile Crisis Response Team vehicle in Garden Grove, delivering in-field medical support alongside behavioral health clinicians. The role emphasizes de-escalation, safe transport coordination, and connecting individuals to medical and social services.

The position is field-based with some on-site administrative time, requiring California EMT certification, BLS/CPR, and a valid driver's license.