Mobile Crisis Peer Support Specialist

RiverValley and Affiliates; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Paid time off

Job summary

New Mexico Solutions in Albuquerque, NM seeks a Mobile Crisis Peer Support Specialist to provide prompt strength-based assessment and crisis response for individuals with mental illness or substance use disorders. The role works with children, adults, and families, offering crisis intervention, guidance, and connection to community resources, aiming to enhance recovery and prevent hospitalization.

This position emphasizes confidentiality, teamwork with Mobile Crisis Team, and ongoing

Qualifications

• High school diploma or GED required.
• Experience as a consumer of mental health or substance use services is beneficial but not required.
• Understanding recovery concepts and client rights.

Responsibilities

• Provide prompt strength-based assessment and crisis response to clients in the community.
• Offer individualized guidance, coaching and support to promote recovery.
• Share knowledge of community resources and develop Person-Centered Crisis/Safety Plans.
• Collaborate with Mobile Crisis Team members in coordinating care and after-care follow-up.
• Maintain confidentiality and adhere to ethical guidelines while interacting with clients and external agencies.

Skills

Teamwork

Interpersonal skills

Mental health awareness

Empathy

Patience

Education

High School diploma or GED

Job description

Job Details: Job Location: Albuquerque, NM 87102, Position Type: Full Time, Education Level: High School/GED, Travel Percentage: Occasional, Job Shift: Day, The Mobile Crisis Peer Support Specialist provides prompt strength-based assessment and crisis response to persons in the community with mental illness and/or substance use disorders. This position works with children, adults, and families experiencing crisis symptoms that put them at great risk for hospitalization or other higher out of home levels of care. Services provided are typically time-limited and involve crisis intervention. Serves as a fully integrated team member of the Mobile Crisis Team to provide expertise about the recovery process, symptom management, and the persistence required by clients. Service provision will focus on working with clients to enhance their recovery.

Why Choose New Mexico Solutions?

New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

• Competitive pay
• Comprehensive benefits (health, dental, vision, Telehealth)
• Paid time off + 9 holidays
• Retirement plan options
• Tuition reimbursement + free CEUs
• Clinical supervision
• Wellness & employee assistance programs
• Mileage reimbursement for work related travel
• Public Service Loan Forgiveness (PSLF) - eligible employer
• Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program

Essential Functions:

• Assist clients in articulating personal goals for recovery through the use of crisis intervention tactics.
• Provide individualized, guidance, coaching, and support.
• Share knowledge of community resources.
• Assist in developing Person-Centered Crisis/Safety Plans.
• Work in cooperation with other Mobile Crisis Team members in the client’s care.
• Complete after-care contact to check-in on client progress and remind them of upcoming appointments.
• Model effective coping techniques and self-help strategies.
• Observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.
• Be responsible for understanding client rights and policy and procedures.
• Participate in staff training and development.
• Maintain professional standards at all times and observe guidelines established within the Code of Ethics and Conduct
• Remain in compliance of Kentucky regulation 908 KAR 2:220 for Adult Peer Support regarding training, continuing education, and supervision.
• Perform other related duties as assigned
• Participation in MCT meetings, as well as weekly supervision.

Qualifications: Education and Experience:

• High School diploma or GED
• Past or present consumer of mental health or substance abuse services with a history of sufficient progression toward recovery.
• Awareness of the importance of recovery in living with a mental illness or addictions problem.
• Past experience working directly with people in a service-oriented field is beneficial but not required.

Knowledge and Skills:

• Ability to work well with others.
• Ability to interact with various types of people.
• A sound understanding of mental health and/or substance abuse problems and treatments.
• Personal traits that include: patience, tolerance, caring, maturity, and understanding.