CCBHC Peer Support Worker - Gallup

Santa Fe Recovery Center, Inc; Gallup (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Santa Fe Recovery Center, Inc. in Gallup, NM, is seeking a CCBHC Peer Support Worker to provide peer-based recovery support within an interdisciplinary treatment team.

You will assist clients in crises, facilitate peer-led groups, and connect them with community resources while maintaining professional boundaries and timely documentation.

Evenings, weekends, and on-call shifts are required; valid NM driver's license and CPR/First Aid certification preferred.

Qualifications

• Excellent written and verbal communication across diverse populations.
• Strong HIPAA and confidentiality practices.
• Ability to document accurately in EHR systems.
• Experience with behavioral health and addiction topics.
• Lived recovery experience preferred.
• Valid NM drivers license required.

Responsibilities

• Provide peer-based recovery support to individuals with mental health and substance use disorders.
• Respond to crises and assist with relapse prevention.
• Facilitate peer-led groups and recovery activities.
• Liaise with families and outside resources to coordinate care.
• Attend weekly clinical meetings and supervision.
• Document services in the Electronic Health Record.

Skills

Peer support

Crisis intervention

Communication

HIPAA knowledge

Documentation

Care coordination

Cultural awareness

Team collaboration

Driver's license

CPR/First Aid

Youth & adult services

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Job description

All Jobs > CCBHC Peer Support Worker - Gallup

Reporting to the Peer Support Supervisor provides peer-based recovery support to individuals with mental health, substance use, and co-occurring disorders. Using lived experience in recovery, the CPSW builds trust, promotes hope, and supports individuals in achieving their personal recovery goals. This position serves individuals who may have experienced homelessness, incarceration, or justice involvement and works collaboratively as part of an interdisciplinary treatment team.

DUTIES AND RESPONSIBILITIES:

• Support clients during crises and provide relapse-prevention assistance
• Share lived experience appropriately to support hope and engagement.
• Educate the participants on behavioral health, promoting healthy resources and daily skills training to provide the highest quality person-centered care.
• Liaison with family, friends, partners, and outside resources to create a supportive environment and ensure continuity of care.
• Participates in weekly clinical meetings and staffing.
• Participate in supervision, training, and ongoing professional development.
• Provide services to both youth and adults across various treatment settings
• Respond to emotional support crisis during nights, weekends, or on-call shifts
• Familiarity with community resources, including mental health, social, financial, educational, housing, employment, childcare, and other support that may be required.
• Facilitate peer-led groups and structured recovery activities.
• May use personal vehicle to transport clients to: Appointments, Recovery-related activities, Community resources
• Provide assistance to Santa Fe Recovery programs as needed
• Respond to community-based crisis calls as part of a mobile response.
• Operate a company vehicle when responding to crisis situations.
• Carry and manage the mobile crisis phone during assigned shifts.
• Participate in on-call rotation, providing 24/7 coverage as scheduled.
• Support de-escalation and connection to services during crises.
• Maintain Professional boundaries in the peer support role
• Ensure all documentation is completed in a timely manner
• Maintain availability to work evenings, weekends, and on-call shifts.
• Perform other duties as assigned

Requirements

SKILLS/KNOWLEDGE/ABILITIES:

1. Excellent written and verbal communication skills with the ability to effectively communicate with diverse populations

2. Cultural and diversity understanding and awareness

3. Working knowledge of Microsoft Office Suite and comfort using mobile apps and web-based platforms.

4. Advanced knowledge of HIPAA and confidentiality

5. Advanced knowledge of behaviors and emotions related to addiction

6. Advanced knowledge of community and referral resources for clients’ diverse needs

7. Ability to analyze complex situations and make independent decisions

8. Ability to document accurately and maintain timely records.

9. Proficient use of standard office equipment and systems: phone, copier, the computer, including Microsoft Office, Word, and Outlook tools.

10. Critical thinking/problem solving

11. Ability to manage a variety of tasks and organize workload

12. Documents all client services in the Electronic Health Record

13. Maintain effective professional relationships with all levels within the organization

14. Familiarity with community resources, including mental health, social, financial, educational, housing, employment, childcare, and other support that may be required.

15. Ability to build rapport with clients

QUALIFICATIONS:

1. Valid NM driver's license and clean driving record (Required)

3. Current CPR/First Aid Certification (or willingness to become certified)