Mobile Crisis Peer Support Specialist

New Mexico Solutions; Albuquerque (NM); On-site; USD 42,000 - 52,000; Full time

Job summary

New Mexico Solutions is seeking a Mobile Crisis Peer Support Specialist to provide prompt, strength-based crisis assessment and response to individuals in the community, including children, adults, and families. The role integrates with the Mobile Crisis Team to support recovery and symptom management, within a time-limited service model.

You will assist clients in articulating personal recovery goals, share resources, and help develop crisis/safety plans while maintaining confidentiality and

Qualifications

• High School diploma or GED.
• Past or present consumer of mental health services with recovery progress.
• Experience in service-oriented field beneficial but not required.

Responsibilities

• Provide crisis intervention and strength-based assessment.
• Deliver individualized guidance, coaching, and support to clients.
• Coordinate with Mobile Crisis Team and other agencies as needed.
• Develop Person-Centered Crisis/Safety Plans with clients.
• Complete after-care follow-up and remind clients of appointments.

Skills

Teamwork

Patience

Empathy

Maturity

Education

High School diploma or GED

Job description

The Mobile Crisis Peer Support Specialist provides prompt strength-based assessment and crisis response to persons in the community with mental illness and/or substance use disorders. This position works with children, adults, and families experiencing crisis symptoms that put them at great risk for hospitalization or other higher out of home levels of care. Services provided are typically time-limited and involve crisis intervention. Serves as a fully integrated team member of the Mobile Crisis Team to provide expertise about the recovery process, symptom management, and the persistence required by clients. Service provision will focus on working with clients to enhance their recovery.Why Choose New Mexico Solutions?New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.We offer:Competitive payComprehensive benefits (health, dental, vision, Telehealth)Paid time off + 9 holidaysRetirement plan optionsTuition reimbursement + free CEUsClinical supervisionWellness & employee assistance programsMileage reimbursement for work related travelPublic Service Loan Forgiveness (PSLF) - eligible employerEligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment ProgramEssential Functions:Assist clients in articulating personal goals for recovery through the use of crisis intervention tactics.Provide individualized, guidance, coaching, and support.Share knowledge of community resources.Assist in developing Person-Centered Crisis/Safety Plans.Work in cooperation with other Mobile Crisis Team members in the client’s care.Complete after-care contact to check-in on client progress and remind them of upcoming appointments.Model effective coping techniques and self-help strategies.Observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.Be responsible for understanding client rights and policy and procedures.Participate in staff training and development.Maintain professional standards at all times and observe guidelines established within the Code of Ethics and ConductRemain in compliance of Kentucky regulation 908 KAR 2:220 for Adult Peer Support regarding training, continuing education, and supervision.Perform other related duties as assignedParticipation in MCT meetings, as well as weekly supervision.Education and Experience:High School diploma or GEDPast or present consumer of mental health or substance abuse services with a history of sufficient progression toward recovery.Awareness of the importance of recovery in living with a mental illness or addictions problem.Past experience working directly with people in a service-oriented field is beneficial but not required.Knowledge and Skills:Ability to work well with others.Ability to interact with various types of people.A sound understanding of mental health and/or substance abuse problems and treatments.Personal traits that include: patience, tolerance, caring, maturity, and understanding.