MOBILE COLLECTIONS SPECIALIST- IN DCS (6595)

Cordant Health Solutions; Terre Haute (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mileage reimbursement

Cell phone reimbursement

Job summary

Cordant is seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Vigo County, Indiana. The role requires travel within a 45-mile radius to collect urine, oral fluid, or hair specimens for Indiana Department of Child Services programs.

The position offers a day shift, with hours 11:00AM–7:00PM, and includes mileage reimbursement, a $50 monthly cell phone stipend, and an incentive bonus for emergency after-hours collections.

Qualifications

• HS diploma or GED required.
• 1+ year of customer or patient-facing experience.
• Healthcare, criminal justice, or similar field preferred.
• Ability to travel within the region (within 45 miles) and emergency after-hours travel.
• Valid Driver's License, reliable transportation, and proof of auto insurance.
• Smartphone with location-tracking ability.
• Strong written and verbal communication.
• Basic computer skills; able to set up applications independently.
• Physically able to lift up to 25 lbs and sit/stand for long periods.

Responsibilities

• Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens.
• Log, order, process and assemble samples for shipping to laboratory.
• File requisitions, chain of custody forms, and paperwork.
• Courier specimens to drop off location and/or lab.
• Keep detailed records of client and patient interactions.
• Travel to third party collection sites to perform site inspections, as needed.
• Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
• All other duties as assigned

Skills

Customer service

Verbal and written communication

Attention to detail

Time management

Safety compliance

Problem solving

Education

HS diploma or GED

Job description

Job Details: Level: Entry, Job Location: Terre Haute, IN - Vigo Co - Terre Haute, IN, Education Level: High School, Salary Range: $16.00 - $18.00Hourly, Job Shift: Day, We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Vigo County, Indiana. The ideal candidate will be located in Terre Haute, IN with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.

Shift: Monday - Friday 11:00AM - 7:00PM

Salary: $16.00 - $18.00

Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of your regularly scheduled working hours.

Primary Responsibilities

• Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
• Log, order, process and assemble samples for shipping to laboratory
• File requisitions, chain of custody forms, and associated paperwork
• Courier specimens to drop off location and/or lab
• Keep detailed record of client and patient interactions
• Travel to third party collection sites to perform site inspections, as needed
• Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
• All other duties as assigned

Qualifications

• HS diploma or GED, required
• 1+ year of experience working directly with customers or patients required
• Experience in healthcare, criminal justice, or a similar dynamic field preferred
• Ability to perform observed collections and collect biological specimens, requiredAvailability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
• Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
• Must own a Smartphone with ability to enable location-tracking
• Basic computer skills with the ability to set up applications independently, required
• Strong attention to detail with excellent verbal and written communication skills, required
• Ability to work effectively under tight deadlines and de-
• Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
• Ability to wear scrubs and protective devices (gloves), required

Benefits

• Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of your regularly scheduled working hours.
• Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.