MOBILE COLLECTIONS SPECIALIST- IN DCS

Cordant Health Solutions; Huntington (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Volunteer Time Off

Job summary

Cordant Health Solutions seeks a Mobile Collection Specialist for Huntington County, IN. The role involves home-based urine, oral fluid, and hair collections for the Indiana DCS program, with travel within a 45-mile radius.

You will log samples, complete paperwork, and ensure chain-of-custody accuracy. Responsibility includes transporting specimens, site inspections, and supporting program leadership to uphold Cordant’s Indiana Child Safety standards.

Qualifications

• HS diploma or GED is required.
• 1+ year of experience working directly with customers or patients is required.
• Experience in healthcare, criminal justice, or similar field preferred.
• Ability to perform observed collections and collect biological specimens is required.

Responsibilities

• Travel to participant’s home, work, or local DCS office to collect urine, oral, and/or hair specimens.
• Log, order, process and assemble samples for shipping to laboratory.
• File requisitions, chain of custody forms, and related paperwork.
• Courier specimens to drop off location and/or lab; maintain records of interactions.
• Travel to third party collection sites to perform site inspections as needed.
• Support Program Manager and Regional Lead ensuring third party sites meet standards.

Skills

Customer interaction

Observed collections

Attention to detail

Verbal and written communication

De-escalation

Time management

Travel readiness

Education

HS diploma or GED

Tools

Smartphone with location tracking

Basic computer skills

Job description

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Huntington County, Indiana. The ideal candidate will be located in Huntington, IN with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.This position will involve observation of {Male/Female} participants and requires a {Male/Female} Mobile Collection Specialist. If you do not meet this requirement, but are interested in pursuing other opportunities, please visit our Careers page at http://cordantsolutions.com/careers.Shift: Monday - Friday 11:00AM - 7:00PMSalary:$16.00 - $18.00Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement and an incentive bonus of $100 for emergency collection requests fulfilled outside of your regularly scheduled working hours.Primary ResponsibilitiesTravel to participant’s home, work, or local DCS office to collect urine, oral, and/or hair specimensLog, order, process and assemble samples for shipping to laboratoryFile requisitions, chain of custody forms, and associated paperworkCourier specimens to drop off location and/or labKeep detailed record of client and patient interactionsTravel to third party collection sites to perform site inspections, as neededProvide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant’s standards for the Indiana Department of Child Safety program.All other duties as assignedQualificationsHS diploma or GED, required1+ year of experience working directly with customers or patients requiredExperience in healthcare, criminal justice, or a similar dynamic field preferredAbility to perform observed collections and collect biological specimens, requiredAvailability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, requiredValid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, requiredMust own a Smartphone with ability to enable location-trackingBasic computer skills with the ability to set up applications independently, requiredStrong attention to detail with excellent verbal and written communication skills, requiredAbility to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situationsLight to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, requiredAbility to wear scrubs and protective devices (gloves), requiredBenefitsCordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.