Mobile Business Office Manager, Northern/Eastern Panhandle WV

CHQ CHSI EMP LLC; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

PTO plans

Medical, dental, and vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

CommuniCare Health Services seeks a Mobile Business Office Manager to support multiple facilities across West Virginia, overseeing the business office operations and supervising staff. The role requires travel between sites to cover vacancies and heavy workloads.

The BOM ensures accurate billing, collections, and regulatory compliance, working with facility leadership and external partners to maintain quality financial operations.

Qualifications

• 3–5 years’ experience in the business office of a Long Term Care facility
• College degree in Business Administration, Accounting/Finance, or related field
• Prior supervisory experience and management training
• Thorough understanding of Medicare, Medicaid, Private Insurance, and managed care costing and analysis

Responsibilities

• Supervise and monitor business office staff
• Ensure timely billing and collections across facilities
• Coordinate with Executive Director and facility staff
• Manage patient/resident accounts receivable and accounts payable
• Maintain compliance with regulatory requirements and internal policies

Skills

BOM experience

Healthcare finance

Medicare/Medicaid knowledge

Leadership

MS Office

Education

BS in Business/Accounting/Finance

Tools

Microsoft Office

Job description

Job Address

700 Chappell Road Charleston, WV 25304 CommuniCare Health Services is currently recruiting for a Mobile Business Office Manager to cover multiple facilities in West Virginia. The Mobile Business Office Manager will be based in the CommuniCare facility closest to his/her location, and will travel as needed, including overnight travel, to support Business Office functions at individual facilities in the event of a Business Office Manager vacancy or an unusually heavy workload.

We are looking for a healthcare business professional with extensive Business Office Management or Mobile Business Office Management experience.

PURPOSE/BELIEF STATEMENT

The position of Business Office Manager (BOM) is responsible for business office policies and procedures and direct supervision of the Assistant BOM. The BOM must be able to effectively communicate with the Executive Director, Regional Team, and Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies.

JOB DUTIES & RESPONSIBILITIES

• Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions
• Verify and tie out the midnight census testing for validity and accuracy on a daily basis
• Reference Policy Midnight Census
• Complete admission procedures in absence of Admissions Coordinator
• Conduct weekly Medicaid pending/collection blitz meeting with facility staff
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings
• Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions
• Complete insurance forms per request
• Attend Utilization Review (UR) and/or PPS meeting as necessary
• Supervise, organize, evaluate, and monitor all business office support staff
• Meet with resident/responsible parties upon admission and discharge to discuss financial obligations
• Complete and coordinate tasks necessary for timely and accurate billing and collection.
• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

QUALIFICATIONS

KNOWLEDGE/SKILLS & ABILITIES

• Must have 3 - 5 years’ experience in the business office of a Long Term Care facility
• College degree in Business Administration, Accounting/Finance, or related field
• Prior supervisory experience and management training.
• Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.
• Must have the ability to make independent decisions when circumstances warrant such action.
• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
• Must be willing to seek out new methods and principles.
• Must be able to use a computer literate and have a working knowledge of Microsoft Office but not limited to Excel and Word.
• Must be able to travel throughout the region covered by the position.

Benefits

As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

About Us

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another. Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.