Mobile Brand Ambassador: Tech Sales, Growth & Stock

T-Mobile US Inc.; Florida; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Back-up care

Tuition assistance

Life insurance

Disability insurance

Long-term care insurance

Mobile service discounts

Home internet discounts

Pet insurance

Commuter benefits

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to build energy for customers and learn the essentials of our products and services. You’ll grow from a learning role into a Mobile Expert as you gain skills in customer education, relationship building, and technology solutions.

Highlights include on-the-job training, base pay, and eligibility for stock grants and performance incentives as you advance while helping customers choose the right T-Mobile plans.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to build energy for customers and learn the essentials of our products and services. You’ll grow from a learning role into a Mobile Expert as you gain skills in customer education, relationship building, and technology solutions.

Highlights include on-the-job training, base pay, and eligibility for stock grants and performance incentives as you advance while helping customers choose the right T-Mobile plans.