Mobile Benefits Enrollment Representative

AO SOUTH - Lisa Cassidy; Toms River (NJ); Remote; USD 50,000 - 70,000; Full time

Job summary

A forward-thinking company is seeking a Remote Client Support Manager. The ideal candidate will ensure seamless communication, resolve client issues, and manage support operations in a fully virtual environment. This role offers flexible scheduling and the opportunity to contribute to client satisfaction from the comfort of your home.

Benefits

Fully Remote

Flexible Scheduling

Ongoing Training

Supportive Team Culture

Performance-Based Pay

Qualifications

• Strong computer literacy with digital tools is necessary.
• Excellent communication and interpersonal skills required.
• Previous client support experience is preferred but not required.

Responsibilities

• Manage client support operations with professionalism and empathy.
• Utilize virtual tools for communication and collaboration.
• Identify opportunities for process improvement.

Skills

Computer literacy

Communication

Interpersonal skills

Problem resolution

Tools

Digital communication tools

CRM platforms

Zoom

Job description

Remote Client Support Manager

Location:100% Remote
Job Type:Full-Time | Flexible Schedule

Company Overview

We are a forward-thinking company committed to delivering exceptional client support services in a fully virtual environment. As part of our continued growth, we’re seeking motivated individuals to join our remote team and contribute to our mission of providing outstanding service, no matter where you are.

Position Summary

As aRemote Client Support Manager, you will be the cornerstone of our client service team, ensuring seamless communication, efficient problem resolution, and personalized support. If you're tech-savvy, customer-focused, and thrive in a flexible, work-from-home environment, this is the role for you.

Key Responsibilities

• Manage client support operations with professionalism, empathy, and urgency

• Utilize virtual tools to communicate and collaborate with clients and remote team members

• Maintain detailed records of client interactions and case resolutions

• Identify opportunities for process improvement and support innovation in service delivery

• Build and maintain strong, positive relationships with clients

Qualifications

• Strong computer literacy and proficiency with digital communication tools (Zoom, CRM platforms, etc.)

• Excellent communication and interpersonal skills

• Ability to work both independently and as part of a remote team

• Previous experience in client support or customer service (preferred, not required)

• Commitment to delivering consistent, high-quality service

What We Offer

• Fully Remote: Work from the comfort of your home

• Flexible Scheduling: Achieve work-life balance on your terms

• Ongoing Training: Grow your skills with mentorship and professional development

• Supportive Team Culture: Collaborative and empowering environment

• Performance-Based Pay: Competitive compensation based on results

Apply Today

If you’re ready to make a meaningful impact from wherever you are,submit your resumeand take the first step toward an exciting remote career in client support management.