Mobile Battery Technicians

AAA Club Alliance; Columbus (OH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match up to 7

Paid PTO

Paid holidays

Free AAA Membership

Tuition Reimbursement

Paid Training

Uniforms and tools provided

Job summary

AAA Club Alliance in Columbus, OH is hiring Full Time Roadside Assistance Mobile Battery Technicians to join our Roadside Assistance team. Rain or shine, you’ll assist members with towing, jumpstarts, lockouts, fuel delivery, and battery services from our service vehicle.

We offer a competitive base pay of $22.50 to $23.75 per hour, weekend shifts, overtime, monthly bonuses, PTO, 401(k) with company match, and comprehensive health benefits. Training is provided and uniforms/tools are supplied.

Qualifications

• Completion of a high school diploma or equivalent.
• Must possess and maintain a valid driver's license for the state of residence.
• Ability to pass physical examination as required by DOT and company policy.
• 3 years of automotive/mechanical experience or 3 years in sales/customer service is preferred.

Responsibilities

• Provide tow and recovery services from the service vehicle.
• Perform lock-out, fuel delivery, battery jump starts, and tire changes as needed.
• Diagnose electrical issues and perform battery services for members.
• Communicate clearly with members to ensure safety and satisfaction.
• Enter call information, process payments, and complete reports as required.
• Inspect vehicles and equipment to ensure safe operation and secure storage.

Skills

Customer service

Driver's license

Automotive experience

Physical stamina

Communication skills

Safety training

Equipment handling

Education

High school diploma

Tools

GPS devices

Service vehicle operation

In-truck technology

Job description

AAA is hiring Full Time Roadside Assistance Mobile Battery Technicians to join our Roadside Assistance team in Columbus, OH! Rain or shine, snow or ice, our drivers help our members when they need us most, whether it's changing a flat tire, jumpstarting a car battery or towing a vehicle. We are looking for dependable and empathetic individuals who truly love to help others and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!

Fleet Address: 2400 Sobeck Road, Columbus OH 43232

We offer our Associates:

• A competitive base pay rate of $22.50/Hour to $23.75/Hour. **Actual pay will be based on factors such as position, applicant experience and local employment laws.**

• Now hiring for Full Time 1st Shift and 2nd Shift - Both shifts will include weekends.

• 2nd Shift includes a 10% Shift Differential

• Plenty of overtime during peak season

• Monthly bonuses

• Paid Time Off (PTO)

• Paid Holidays

• 401(k) plan with company match up

• Medical, Dental, Vision and Prescription Coverage

• FREE AAA Membership

• Tuition Reimbursement

• Paid Training

• Uniforms and tools provided

What will you do?

• Provide tow and recovery services using established guidelines and quality control procedures (Tow Truck Driver position).

• Provide lock-out, fuel delivery, battery jump starts and tire change services using established guidelines and quality control procedures.

• Mobile Battery Technicians provide electrical system diagnose, as well as sell, install, test, and perform battery warranty services for Members.

• Communicate with members effectively to keep them informed and to ensure their safety.

• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.

• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.

• Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.

• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

Do you have what it takes?

• Must be at least 21 years old.

• Completion of a high school diploma or equivalent.

• Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.

• Ability to pass a physical examination as required by Department of Transportation and/or Company policy.

• 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.

• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.

• Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.

• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.

• Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).

• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Fleet