AAA Roadside Assistance Tow Truck Driver

AAA Club Alliance; Topeka (KS); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid Training

Overtime

Monthly bonuses

PTO

401(k)

Health insurance

AAA Membership

Tuition Reimbursement

Uniforms provided

Job summary

AAA Topeka is seeking full-time drivers to join our Roadside Assistance team. You’ll assist members with tire changes, jumpstarts, towing and related services, often outdoors in varying weather.

You’ll work a base rate of $21.15/hour with a 10% shift differential for second shift, plus overtime and monthly bonuses. Comprehensive benefits include PTO, 401(k) with match, and health plans. Paid training and uniforms are provided. Must be 21+, HS diploma, valid license, and able to pass a DOT exam.

Qualifications

• Must have a valid driver's license for the state of residence and meet state/local licensing requirements.
• Ability to pass a physical examination as required by DOT and company policy.
• 3 years of experience in automotive/mechanical environment, or 3 years in sales/customer service is preferred.

Responsibilities

• Provide lock-out, fuel delivery, battery jump starts and tire change services.
• Provide tow and recovery services (Tow Truck Driver position only).
• Communicate with members to keep them informed and safe.
• Make sound decisions regarding safe service of vehicles and member needs.
• Enter call information into in-truck technology, process payments and complete reports.

Skills

Valid driver's license

Communication skills

Physical fitness

Customer service experience

Vehicle operation

Education

High school diploma or equivalent

Tools

GPS navigation

Hand tools

Vehicle inspection knowledge

Job description

AAA Topeka is seeking full time drivers to join our Roadside Assistance team! We are looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jumpstarting a car battery or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!

We Offer Our Associates

• NO CDL required*** ***Paid Training!*** **Hiring Immediately**
• A competitive base rate of $21.15/hour, based on experience
• 10% shift differential for working 2nd shift - adds over $2.00/hour
• Plenty of overtime during peak season
• Monthly bonuses (potential to earn to additional $300-$500 per month!)
• Over 3 weeks of Paid Time Off (PTO)
• 8 Paid Holidays
• 401(k) plan with company match up to 6% (first 4% matched at 125%)
• Medical, Dental, Vision and Prescription Coverage
• FREE Life Insurance
• FREE AAA Membership
• Tuition Reimbursement
• Paid Training
• Uniforms and tools provided

Do you have what it takes?

• Must be at least 21 years old
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
• Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
• 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
• Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
• Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).

What will you do?

• Provide lock-out, fuel delivery, battery jump starts and tire change services.
• Provide tow and recovery services (Tow Truck Driver position only).
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
• Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidaysCompany provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Fleet