Mobile Automotive Diagnostic Technician – ASE/I-CAR Training

Protech Automotive Solutions; Roswell (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Weekly pay

Paid vacation

Career growth

I-CAR certification

ASE certification

Job summary

Protech Automotive Solutions in Roswell, NM is seeking a Mobile Diagnostic Technician to apply technical knowledge for customer support, assist with Autel scanning, and explain scanning procedures. You will research and resolve vehicle tech issues, with a focus on accuracy and service quality.

Requirements include 2+ years of diagnostic experience; I-CAR/ASE certifications are preferred. Tools and pre-employment screening are required.

Qualifications

• 2+ years of prior experience as a diagnostic technician.
• I-CAR and ASE certifications preferred.
• Must be able to pass pre-employment screenings including background checks.

Responsibilities

• Assist customers using technical knowledge.
• Answer inbound and outbound calls in support of the Autel scanning unit.
• Explain scanning procedures and resolve technology issues on vehicles.
• Conduct research to understand and resolve vehicle technology issues.

Skills

Diagnostic skills

Customer service

Communication

Education

I-CAR certification

ASE certification

Tools

Autel scanner

Job description

Protech Automotive Solutions in Roswell, NM is seeking a Mobile Diagnostic Technician to apply technical knowledge for customer support, assist with Autel scanning, and explain scanning procedures. You will research and resolve vehicle tech issues, with a focus on accuracy and service quality.

Requirements include 2+ years of diagnostic experience; I-CAR/ASE certifications are preferred. Tools and pre-employment screening are required.