Mobile Automotive Diagnostics Specialist

Protech Automotive Solutions; Marlton (NJ); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Benefits from day one

Paid weekly

Paid vacation & holidays

Career growth opportunities

Paid training & certifications (I-CAR,

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to perform diagnostic duties, assist customers, and support the Autel scanning unit. The role involves answering calls, explaining scanning procedures, and researching issues to resolve vehicle technology problems.

Ideal candidates have 2+ years as a diagnostic technician, possess or be willing to obtain the necessary tools, and may hold I-CAR/ASE certifications. Pre-employment screenings apply.

Qualifications

• 2+ years of prior experience as a Diagnostic technician.
• I-CAR and ASE certifications preferred.
• Must have or be willing to obtain proper tools for job duties.
• Must pass pre-employment screenings including background checks.

Responsibilities

• Assist customers and support Autel scanning unit.
• Answer inbound and outbound phone calls in support of Autel unit.
• Explain scanning procedures and resolve vehicle tech issues.
• Research to understand, explain, and resolve technology issues on the vehicle.

Skills

Communication skills

Customer service

Reading comprehension

Verbal communication

Team coordination

Education

I-CAR certification

ASE certification

Tools

Autel scanning unit

Job description

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to perform diagnostic duties, assist customers, and support the Autel scanning unit. The role involves answering calls, explaining scanning procedures, and researching issues to resolve vehicle technology problems.

Ideal candidates have 2+ years as a diagnostic technician, possess or be willing to obtain the necessary tools, and may hold I-CAR/ASE certifications. Pre-employment screenings apply.