Mobile Associate: Training, Stock Grant & Career Growth

T-Mobile; Tarentum (Allegheny County); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

T-Mobile is hiring a Mobile Associate in Tarentum, PA. You will join a Retail Team to learn and grow, while delivering a world-class customer experience. You will explore customer needs, demonstrate devices, and provide personalized solutions to keep customers connected.

Role emphasizes training and career progression from Mobile Associate to Mobile Expert, with competitive base pay and benefits. You must be 18+, legally allowed to work in the US, with prior customer service or retail exposure

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.
• At least 18 years of age
• Legally authorized to work in the United States

Responsabilités

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
• Approaching service and sales needs with composure, integrity and compassion.
• Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

Connaissances

Customer advocacy

Sales in fast-paced env

Team collaboration

Balancing customer needs

Age 18+

Authorized to work in US

Formation

High School Diploma/GED (Required)

Description du poste

T-Mobile is hiring a Mobile Associate in Tarentum, PA. You will join a Retail Team to learn and grow, while delivering a world-class customer experience. You will explore customer needs, demonstrate devices, and provide personalized solutions to keep customers connected.

Role emphasizes training and career progression from Mobile Associate to Mobile Expert, with competitive base pay and benefits. You must be 18+, legally allowed to work in the US, with prior customer service or retail exposure