Mobile Associate — Customer-Obsessed Tech Coach (Stock Grant Eligible)

T-Mobile; Fridley (MN); On-site; USD 2,686,000 - 3,444,000; Part time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Discounts

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate in a fast-paced, store-in-store setting. You will engage customers, demonstrate solutions, and drive sales in a high-traffic environment, delivering exceptional service and educating customers on wireless options.

The role includes on-the-job training, incentives, and the potential for stock grants, with comprehensive benefits and a focus on customer relationships and satisfaction.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience; retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment.
• Demonstrate and explain T-Mobile solutions; drive sales.
• Use digital tools to assist customers and onboard them to self-serve options.
• Build relationships with customers and nearby store teams.

Skills

Coaching

Communication

Consultative Selling

Customer Education

Customer Engagement

Customer Needs Identification

Customer Satisfaction Management

Customer Service

Relationship Building

Sales

Sales Techniques

Sales Prospecting

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate in a fast-paced, store-in-store setting. You will engage customers, demonstrate solutions, and drive sales in a high-traffic environment, delivering exceptional service and educating customers on wireless options.

The role includes on-the-job training, incentives, and the potential for stock grants, with comprehensive benefits and a focus on customer relationships and satisfaction.