Mobile ADAS Diagnostics Technician

Crash Champions; Harrisburg (NC); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

Job summary

Crash Champions is seeking an experienced Field Technician for mobile diagnostic, programming, and calibration services across our locations. You will travel daily in a company vehicle to customer sites, perform ADAS calibrations and system diagnostics, and ensure OEM-compliant work and documentation.

Candidate thrives in fast-paced environments, communicates clearly with shops and internal teams, and remains current with OEM protocols through required training. Weekend coverage may be required.

Qualifications

• 2-5+ years automotive experience diagnosing and servicing a wide range of vehicle systems.
• Strong knowledge of ADAS and electrical services, including calibrations (levels 1-3), programming, diagnostics, and wire/connector repair.
• Proficient with electrical diagnostic equipment such as multimeters, power probes, and resistors.
• Ability to perform and interpret vehicle health scans using both factory and non‑factory tools.
• Skilled in reading and interpreting OEM and aftermarket service information and wiring schematics.
• Ability to program vehicle modules using factory or approved non‑factory software.
• Clear and professional communication skills, both verbal and written, to explain technical findings.
• Technologically savvy, with proficiency in platforms such as Outlook, Teams, and Word.
• Strong work ethic with a high sense of urgency, self‑motivation, and a positive, professional representation of the ATE brand.
• Must be a continuous learner, eager to develop new skills and grow within the role.
• Comfortable working independently in fast‑paced, shop environments.
• Willingness and ability to travel daily to service locations (local/regional) using a company‑provided vehicle.
• Saturday availability required on a rotating basis (typically every other Saturday, 9 AM - 12 PM or as scheduled)
• Flexible Saturday schedule availability to ensure continuous market coverage
• Ability to work flexible schedule including Saturdays to support business operations.
• Must have a valid driver’s license and a safe driving record.
• Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

• Deliver fast and accurate ATE service support to internal and external customers.
• Travel daily to assigned service locations in a company‑provided vehicle.
• Perform a range of vehicle services including diagnostics, calibrations, programming, scanning, and wire/connector repair.
• Ensure all services - particularly calibrations - are clearly documented, required per OEM guidelines, and approved prior to execution, in alignment with company policies.
• Conduct test drives to verify system functionality and confirm successful repair outcomes.
• Provide excellent customer service by:
• Managing difficult situations with transparency and urgency.
• Communicating promptly and professionally with shops and internal stakeholders.
• Escalating concerns when needed.
• Participate in team meetings and training sessions as assigned.
• Properly care for, maintain, and secure ATE‑issued tools, equipment, and vehicles.
• Stay current on ATE and OEM protocols through required training and Champions Connect updates.
• Travel daily to service locations and meet productivity and quality goals.
• Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
• Work assigned schedule including Saturday coverage as required by market needs.
• Maintain flexible availability to meet customer service commitments across all assigned business days.
• Perform additional duties as assigned.

Skills

ADAS knowledge

Electrical diagnostics

Diagnostic equipment

Module programming

Wiring diagrams

OEM knowledge

Communication skills

Mobile/field work

Tools

Factory software

Non-factory software

Electrical tools

Job description

Crash Champions is seeking an experienced Field Technician for mobile diagnostic, programming, and calibration services across our locations. You will travel daily in a company vehicle to customer sites, perform ADAS calibrations and system diagnostics, and ensure OEM-compliant work and documentation.

Candidate thrives in fast-paced environments, communicates clearly with shops and internal teams, and remains current with OEM protocols through required training. Weekend coverage may be required.