MN Sure Navigator (OUTREACH AND ENROLLMENT SPECIALIST)

Community Health Service Inc; Rochester (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Personal days

Holiday pay

401K plan

Health insurance

Job summary

Community Health Service, Inc. in Rochester, MN seeks a full-time MN Sure Navigator (Outreach and Enrollment Specialist) to connect residents with affordable health coverage.

You will enroll uninsured individuals, educate on coverage options, collaborate with local partners, and participate in trainings to advance outreach goals.

The role requires bilingual English/Spanish communication, reliable transportation, and strong computer skills; evening hours may be needed.

Qualifications

• HS diploma or GED required; equivalent combos considered.
• Bilingual English/Spanish communication and documentation.
• Reliable transportation and valid driver’s license.
• Strong computer skills with MS Office.
• Experience with social services is a plus.

Responsibilities

• Provide enrollment assistance for uninsured to access subsidized, low-cost and free health insurance programs.
• Offer structured patient education on health coverage and renewals for enrolled individuals.
• Distribute outreach materials to patients, clients, community members, partner organizations and businesses to raise coverage option awareness.
• Develop, discover and attend community events to promote coverage options and CHSI services.
• Collaborate with local organizations to build awareness of coverage options and referrals.
• Develop and assist in staff trainings and coordinate group meetings and support sessions.
• Attend training programs and participate in webinars for professional development.
• Accurately provide required reporting to track goal achievement and client satisfaction.

Skills

Bilingual English/Spanish

Communication skills

Computer skills

Transportation required

Flexible hours

Healthcare terminology knowledge

Education

High school diploma or GED

Tools

Outlook

Microsoft Word

PowerPoint

Excel

Internet apps

Windows OS

Job description

Here at Community Health Service, Inc (CHSI), our mission is to provide high quality health care to the overlooked and underserved. Sound rewarding? You bet it is! If you are looking for more than just a "job" and want to invest your time making an impact on the lives of others, this is your chance to join our CHSI team!

WHAT DO WE DO?

CHSI is a private, non-profit organization established in 1973 to serve the health needs of migrant & seasonal farm workers and their family members. Today, CHSI has expanded services and provides mental & physical healthcare to all individuals in our communities. Our services are provided on a more affordable sliding fee scale to those who are under-insured or un-insured. We also accept ND and MN Medicaid, Medicare, and most private insurance plans. We currently operate four nurse-managed clinics, two mobile medical units, and two victim advocacy program centers in Minnesota & North Dakota.

WHO ARE WE LOOKING FOR?

We are on the search for a full-time MN Sure Navigator (Outreach and Enrollment Specialist) to join our Rochester, MN team. In a MN Sure Navigator (Outreach and Enrollment Specialist) role at CHSI, you would work to provide outreach opportunities for community residents who lack access to healthcare and health insurance. These services may include:

• Provide enrollment assistance (including but not limited to completing insurance applications, gathering required documentation and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and free health insurance programs through the health insurance marketplace, Medicaid, and Children's Health Insurance Program (CHIP).
• Provide structured patient education, on health coverage, engage in follow‑up conversations and offer renewal assistance for enrolled individuals.
• Distribute outreach materials to patients, clients, community members, partner organizations and business to build coverage option awareness.
• Develop, discover and attend community events in order to promote coverage options and the mission and services of the organization.
• Collaborate with various local organizations to build awareness of coverage options, spur enrollment and build referral linkages.
• Develop and assist in the presentation at staff training sessions; arrange and coordinate community group meetings and support group sessions.
• Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
• Accurately provide required reporting to track goal achievement and client satisfaction.
• Assist in the development and implementation of organizational outreach and enrollment initiatives.
• Perform other duties essential to the position and program.

ARE YOU A GOOD FIT?

In addition to being a wonderful team member and health insurance specialist to clients, we are seeking an individual with the below qualifications:

PHYSICAL ABILITIES

• In an eight hour workday, the employee must be able to: bend and crouch occasionally, sit continuously and stand or walk frequently.
• Employee must be able to lift up to 50 pounds occasionally.
• Employee must be able to use hands/arms, feet/legs for repetitive fine to large motor skill movements.

EDUCATION & SKILLS

• High school graduate or G.E.D. equivalent preferred. An equivalent combination of education and experience will be considered.
• Must have own transportation, current driver's license, and auto insurance.
• Ability to communicate and write legibly in Spanish and English and interpret documents, write routine reports and correspondence.
• Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications and the Microsoft operating system.
• Experience working with social service or other community agencies advantageous.
• Familiar with locations and services provided by local agencies desirable.
• Ability to work flexible hours, including evening hours.
• Knowledgeable about medical terminology and human anatomy very helpful, but not required.

WHAT ARE THE PERKS, YOU ASK?

CHSI promotes a healthy work/life balance for employees through a generous time off program. Those eligible are offered:

• Paid Time Off (PTO): Starts at 15 days per year and jumps to 19 days by year two!
• Personal Days Off (PDO): In addition to PTO, we offer 4 paid personal days each year.
• Paid Holidays: CHSI offers 12 days of holiday pay.

CHSI also provides retirement, medical, and insurance plans to employees. Those eligible may enroll in:

• 401K Retirement Plan, with a 4% company match!
• Health, Dental, and Vision insurance
• HSA Health Savings Account and/or Flexible Spending Account
• Life & Disability Insurance (Short Term Disability premiums paid by CHSI)
• Supplemental Voluntary Benefits

Loan Reimbursement Options: Our employees who work in clinical positions may be eligible for loan reimbursement of up to $145,000 through the National Health Service Corps! Visit www.nhsc.hrsa.gov for more information.

PLEASE NOTE:

CHSI is an EEO/Affirmative Action/Veteran friendly employer. We do not discriminate on the basis of age, gender expression/identity, genetic information, marital status, national origin, physical or mental disability, pregnancy, race, religion, sexual orientation, or veteran status.

CHSI facilities are deemed under the Federal Tort Claims Act (FTCA).