MN Sure Navigator (OUTREACH AND ENROLLMENT SPECIALIST)

Community Health Service Inc.

Rochester (MN)

On-site

USD 42,000 - 60,000

Full time

14 days+

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Benefits offered by this job

PTO starts at 15 days, 19 by year two
Personal days off
12 paid holidays
401K with 4% match

Job summary

Community Health Service, Inc (CHSI) in Rochester, MN seeks a full-time MN Sure Navigator (Outreach and Enrollment Specialist) to reach residents with limited healthcare access. You will enroll individuals in insurance programs, educate on coverage, and distribute outreach materials.

Must be bilingual (Spanish/English) with strong computer skills and the ability to work flexible hours and travel within the community. Prior social service experience is a plus.

Qualifications

  • High school diploma or GED required or equivalent experience.
  • Bilingual in Spanish and English, strong written communication.
  • Strong computer skills and familiarity with MS Office.
  • Experience with social services advantageous.
  • Ability to work flexible hours and travel in the community.

Responsibilities

  • Provide enrollment assistance for uninsured children and adults to access subsidized health insurance programs.
  • Offer structured patient education on health coverage and renewal assistance.
  • Distribute outreach materials to build coverage option awareness.
  • Develop, discover and attend community events to promote options.
  • Collaborate with local organizations to build enrollment referrals.
  • Present at staff trainings and coordinate community meetings.

Skills

Bilingual Spanish-English
Communication skills
Computer proficiency

Education

High school diploma or GED

Tools

Outlook
Word
PowerPoint
Excel

Job description

Here at Community Health Service, Inc (CHSI), our mission is to provide high quality health care to the overlooked and underserved. Sound rewarding? You bet it is! If you are looking for more than just a "job" and want to invest your time making an impact on the lives of others, this is your chance to join our CHSI team!

WHAT DO WE DO?

CHSI is a private, non-profit organization established in 1973 to serve the health needs of migrant & seasonal farm workers and their family members. Today, CHSI has expanded services and provides mental & physical healthcare to all individuals in our communities. Our services are provided on a more affordable sliding fee scale to those who are under-insured or un-insured. We also accept ND and MN Medicaid, Medicare, and most private insurance plans. We currently operate four nurse-managed clinics, two mobile medical units, and two victim advocacy program centers in Minnesota & North Dakota.

WHO ARE WE LOOKING FOR?

Role

We are on the search for a full-time MN Sure Navigator (Outreach and Enrollment Specialist) to join our Rochester, MN team. In a MN Sure Navigator (Outreach and Enrollment Specialist) role at CHSI, you would work to provide outreach opportunities for community residents who lack access to healthcare and health insurance. These services may include:

  • Provide enrollment assistance (including but not limited to completing insurance applications, gathering required documentation and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and free health insurance programs through the health insurance marketplace, Medicaid, and Children's Health Insurance Program (CHIP).
  • Provide structured patient education, on health coverage, engage in follow-up conversations and offer renewal assistance for enrolled individuals.
  • Distribute outreach materials to patients, clients, community members, partner organizations and business to build coverage option awareness.
  • Develop, discover and attend community events in order to promote coverage options and the mission and services of the organization.
  • Collaborate with various local organizations to build awareness of coverage options, spur enrollment and build referral linkages.
  • Develop and assist in the presentation at staff training sessions; arrange and coordinates community group meetings and support group sessions.
  • Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
  • Accurately provide required reporting to track goal achievement and client satisfaction.
  • Assist in the development and implementation of organizational outreach and enrollment initiatives.
  • Perform other duties essential to the position and program
ARE YOU A GOOD FIT?

Physical Abilities

In addition to being a wonderful team member and health insurance specialist to clients, we are seeking an individual with the below qualifications:

  • In an eight hour workday, the employee must be able to: bend and crouch occasionally, sit continuously and stand or walk frequently.
  • Employee must be able to lift up to 50 pounds occasionally.
  • Employee must be able to use hands/arms, feet/legs for repetitive fine to large motor skill movements

Education & Skills

  • High school graduate or G.E.D. equivalent preferred. An equivalent combination of education and experience will be considered.
  • Must have own transportation, current driver's license, and auto insurance.
  • Ability to communicate and write legibly in Spanish and English and interpret documents, write routine reports and correspondence.
  • Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications and the Microsoft operating system.
  • Experience working with social service or other community agencies advantageous.
  • Familiar with locations and services provided by local agencies desirable.
  • Ability to work flexible hours, including evening hours.
  • Knowledgeable about medical terminology and human anatomy very helpful, but not required.
WHAT ARE THE PERKS, YOU ASK?

CHSI promotes a healthy work/life balance for employees through a generous time off program. Those eligible are offered:

  • Paid Time Off (PTO): Starts at 15 days per year and jumps to 19 days by year two!
  • Personal Days Off (PDO): In addition to PTO, we offer 4 paid personal days each year.
  • Paid Holidays: CHSI offers 12 days of holiday pay.

CHSI also provides retirement, medical, and insurance plans to employees. Those eligible may enroll in:

  • 401K Retirement Plan, with a 4% company match!
  • Health, Dental, and Vision insurance
  • HSA Health Savings Account and/or Flexible Spending Account
  • Life & Disability Insurance (Short Term Disability premiums paid by CHSI)
  • Supplemental Voluntary Benefits

Loan Reimbursement Options: Our employees who work in clinical positions may be eligible for loan reimbursement of up to $145,000 through the National Health Service Corps! Visit www.nhsc.hrsa.gov for more information.

READY TO MAKE A DIFFERENCE?

If this role is a great fit for your skills & personality, please complete our quick online application on the right side of the page.

Please Note

CHSI is an EEO/Affirmative Action/Veteran friendly employer. We do not discriminate on the basis of age, gender expression/identity, genetic information, marital status, national origin, physical or mental disability, pregnancy, race, religion, sexual orientation, or veteran status.

CHSI facilities are deemed under the Federal Tort Claims Act (FTCA).

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