Mitigation Technician

ServiceMaster Clean of Fraser Valley; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Job summary

ServiceMaster Clean of Fraser Valley is seeking a Mitigation Technician in the Town of Florida, NY. The technician will be responsible for executing daily service tasks related to restoration duties, ensuring effective communication with customers and the operations team. Ideal candidates should have restoration experience, strong communication skills, and the ability to handle heavy equipment. Training and industry certifications are preferred. This role offers benefits like performance bonuses and competitive salaries.

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience is a plus.
• Experience working with insurance claims is a plus.
• Must be able to listen and follow directions.

Responsibilities

• Be available by phone and email during scheduled on-duty hours.
• Communicate daily with the Operations manager.
• Maintain a company-issued vehicle.

Skills

Excellent communication and customer service skills

Knowledgeable of iPad features

Restoration experience

Job description

Benefits

• Bonus based on performance
• Company car
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the restoration industry. Our principles are based on integrity and accountability. Our company handles water, mold, fire, and reconstruction services.

Job Summary

A Mitigation Technician is responsible for the daily service of job assignments, new referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities

• Be available by phone and email during scheduled on‑duty hours
• Communicate daily with the Operations manager/Assistant OPS Manager
• Maintaining a company‑issued vehicle
• Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance
• Maintain a daily update of all files in the Mitigate app
• Be available 24/7 when working on‑call rotation
• Communicate daily with customers/Insurance personnel

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience a plus
• Experience working with Insurance claims is a plus
• Excellent communication and customer service skills
• Must be knowledgeable of Ipad features
• Must be able to listen and follow directions
• Must be able to lift and maneuver heavy equipment/contents
• IICRC Certifications a plus