Mitigation Project MGR

IICRC; Dodge Center (MN); On-site; USD 28,000 - 41,000; Full time

Job summary

Paul Davis is seeking a Project Coordinator to supervise field staff, prepare new job work orders, and coordinate with the Internal Project Coordinator for scheduling. The role emphasizes planning job sites to hit budgets and ensuring compliance with TPA/insurance guidelines.

You will manage labor budgets, track equipment usage in RMS and MICA, perform quality walks, obtain certifications of completion, and maintain daily RMS updates while nurturing customer relations and supporting technicians.

Qualifications

• Ability to supervise field staff and meet daily goals.
• Experience planning job sites to hit budgets.
• Strong coordination with project teams and customers.

Responsibilities

• Supervise Field Staff to meet daily goals.
• Complete new job work orders and forward to Internal Project Coordinator for scheduling.
• Plan job sites to hit budgets.
• Ensure TPA/Insurance guidelines and documentation are followed.
• Complete walks for Quality Assurance and obtain Certification of Completion.

Skills

Supervise staff

Budget planning

Customer relations

Quality assurance

Tools

RMS

MICA

Xactimate

Dropbox

Job description

• Supervise Field Staff – Ensure daily goals are met
• Complete new job work orders and send to Internal Project Coordinator for scheduling
• o Plan out job sites to hit budgets
• Complete TPA/Insurance Company guidelines and documentation
• Completes Photo Upload to Dropbox or validates completion with Technician – Daily
• Quality Assurance – Complete walks as necessary
• Obtain Certification of Completion and perform final walk through
• o Complete applicable Xactimate Scopes and submit to Tech Specialist
• Make initial contact and hold relationship with customer
• Track equipment usage on jobs through RMS & MICA
• Keep compliance tasks in RMS up to date
• Keep extra supply of materials in vans
• Communicate with Project Coordinator on labor needs
• Communicate with adjusters and TPA call centers
• Complete punch list items (Less than 2 hours)
• Ensure RMS is updated daily
• Special Tasks Assigned by Operations Manager

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Training & development
• Vision insurance

• Write Scopes – Bio, board-up, corrosion mitigation, odor, water
• Supervise Field Staff – Ensure daily goals are met
• Complete new job work orders and send to Internal Project Coordinator for scheduling
• Manage labor/material budgets
• o Plan out job sites to hit budgets
• Contact Project Manager/Estimator & Manage Communication
• Complete TPA/Insurance Company guidelines and documentation
• Completes Photo Upload to Dropbox or validates completion with Technician – Daily
• Quality Assurance – Complete walks as necessary
• Obtain Certification of Completion and perform final walk through
• o Complete applicable Xactimate Scopes and submit to Tech Specialist
• Make initial contact and hold relationship with customer
• Track equipment usage on jobs through RMS & MICA
• Keep compliance tasks in RMS up to date
• Get Work Authorization signed
• Keep extra supply of materials in vans
• Communicate with Project Coordinator on labor needs
• Communicate with adjusters and TPA call centers
• Complete punch list items (Less than 2 hours)
• Train/Coach/Support Technicians
• Ensure RMS is updated daily
• Special Tasks Assigned by Operations Manager

High Detail Job Accountabilities

• Participates in marketing and business development as the need arises.
• Participates in the collection process of payment from customers.
• Complete special assignments as requested by Supervisor
• Participates in emergency services when an “All hands on deck” scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours

• A typical shift for this position is 7am – 5pm, Monday – Friday.
• However, the Project Manager must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.

Compensation: $20.00 - $30.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

• Deliver What You Promise
• Respect The Individual
• Have Pride In What You Do
• Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results