Lead Mitigation Technician

IICRC; Richmond (VA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Company car

Training & development

Vision insurance

Dental insurance

Free uniforms

Company parties

Competitive salary

Paid training

Job referral bonus

Great culture and team dynamic

Job summary

Paul Davis in Virginia is seeking a Lead Mitigation Technician to oversee on-site mitigation, remediation, and fire restoration projects. You will lead a team of Mitigation Technicians, ensure safety protocols, document progress, and communicate with clients and insurers.

This role requires delivering timely, high-quality work in challenging environments and coordinating with the Mitigation Coordinator. Responsibilities include initial on-site assessments, water extraction, debris removal,

Qualifications

• IICRC training and certifications related to mitigation and restoration.
• Experience leading mitigation teams on site.
• Strong communication with clients and insurers.
• Valid driver's license with clean record.

Responsibilities

• Be the first point of contact for clients and explain Paul Davis services.
• Lead a team of Mitigation Technicians on job sites and ensure safety protocols.
• Oversee emergency services, tarping, and board ups; document conditions.
• Coordinate mitigation, remediation, and fire restoration activities with management.
• Maintain cleanliness and organization of vehicles and warehouse.
• Communicate progress and next steps to clients and staff.

Skills

Leadership

Communication

Customer service

Time management

Team coordination

Education

IICRC Certifications (WTR, ASD, AMRT, FSRT, TCST, OCT)

Tools

Moisture meters

HEPA vacuums

Air scrubbers

Job description

Replies within 24 hours

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company car
• Company parties
• Competitive salary
• Dental insurance

What does a Lead Mitigation Technician with Paul Davis do?

• Emergency services, mitigation, remediation, and fire restoration.
• Make a difference for others that have had a disaster strike their property.
• Lead a team of Mitigation Technicians while on job sites.
• Report to and work closely with the Mitigation Coordinator and Mitigation Manager.
• Be empathetic and show a sense of urgency while communicating with our clients.

Role On The Team (Job Responsibilities)

• First point of contact for clients. Provide information on Paul Davis including our services and general processes.
• Assist with initial inspections for jobs affected by water, fire/smoke, mold, tree falls. Take pictures, 360 scans, and sketch. Discuss source and scope with management, seek approvals from insurance if directed to, and inform the client of next steps.
• Emergency Services: tarps and board ups. Documenting before and after.
• Mitigation: water extraction, demolition of affected materials, setting and checking drying equipment, obtaining moisture readings, completing drying logs (Mitigate).
• Remediation: set up containment and air scrubbers, utilize HEPA vacuums, apply anti-microbial.
• Fire Restoration: demolition of affected materials, structure cleaning using degreaser, chem sponges, HEPA vacuums, and thermal fogger.
• Leading the team and ensuring proper methods, safety protocols (including PPE), and efficiency. Documenting progress as the team works. Confirm team obtains necessary documentation: Work Authorization, Completion Form, Scope Sheets, Photographs, Drying Logs - on all jobs.
• Deliver thorough, proactive & direct communication with internal staff and clients.
• Ensure the team keeps the vehicles and warehouse clean, properly stocked, and organized.

Team Compensation And Benefits

• PTO and UPT allotment.
• 401K and matching.
• Health insurance - half paid by the company.
• Leadership Development - our company grows from the inside.
• Cross-training opportunities to advance your career.
• Paid training.
• Job referral bonus.
• Great culture and team dynamic.
• Hourly pay: $23.00 to $27.00/hour based on experience and certifications.

Team Qualifications

• Dedication to customer service.
• Time management skills.
• Ability to work with others from diverse backgrounds.
• Excellent written and verbal communication skills.
• IICRC Training & Certifications (WTR, ASD, AMRT, FSRT, TCST, OCT - etc.)
• Strong problem solving and leadership skills.
• Ability to adapt to change.
• Valid driver's license with a clean record.
• Willing to work in challenging environments. (Heat, crawlspaces, debris)
• Have the ability to work overtime and participate in an on call rotation.
• Desire to continually learn new things.
• Ability to lift 50-75lbs.

Why Join the Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love developing our team members and giving opportunities to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed efficiently.

Why the Team Needs You?

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but it is rewarding to assist in a time of need.

We support and hire Veterans and we are an Equal Opportunity Employer

Compensation: $23.00 - $27.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

• Deliver What You Promise
• Respect The Individual
• Have Pride In What You Do
• Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results