Mitigation Project Manager
IICRC
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Benefits offered by this job
Job summary
Paul Davis Restoration, a leading property damage mitigation and restoration company, seeks a Mitigation Project Manager to lead field operations, draft scopes of work, manage budgets, and oversee a team of technicians.
You will coordinate with project managers, ensure quality and compliance, and drive on-time delivery while maintaining client satisfaction across emergency and non-emergency projects.
Responsibilities
- Develop and write scopes of work for restoration projects including biohazard remediation, board-ups, corrosion mitigation, odor removal, and water damage restoration.
- Manage project labor and material budgets, planning job sites effectively to ensure projects remain on track and within budgetary goals.
- Complete new job work orders and coordinate with the Internal Project Coordinator for efficient scheduling.
- Communicate with Project Managers/Estimators to align on project status and requirements.
- Obtain Certification of Completion from customers and perform final project walk-throughs.
- Complete applicable Xactimate scopes for submission to the Tech Specialist.
- Supervise and support field staff to meet daily production goals and quality standards.
- Train, coach, and support technicians for growth and excellence.
- Coordinate with the Project Coordinator to plan upcoming labor needs.
- Ensure quality assurance through regular job site walks and inspections.
- Complete TPA/Insurance Company guidelines and documentation meticulously.
- Manage daily photo uploads to Dropbox and validate completion with technicians.
- Keep RMS and MICA updated daily for accurate tracking of jobs and equipment.
- Maintain compliance tasks in RMS.
- Make initial contact with customers and maintain professional relationships throughout the project lifecycle.
- Coordinate with adjusters and Third-Party Administrator call centers.
- Ensure work authorizations are signed before starting work.
- Maintain extra supply of materials in company vehicles to ensure job readiness.
- Complete punch list items efficiently and track equipment usage in RMS & MICA.
- Participate in marketing, business development, and payment collection activities.
- Engage in emergency services when needed and contribute to continuous improvement initiatives.
- Participate in team meetings and company events to align on goals and progress.
- Complete special assignments as requested by the Operations Manager.
Job description
At Paul Davis Restoration, we help property owners recover from the unexpected. Whether it’s fire, water, storm, or other damage, we bring calm, clarity, and craftsmanship to every project. We’re a team built on communication, collaboration, and care— and we’re looking for a Project Manager who’s ready to make a real difference for our clients and community.
Are you a results-driven leader with a passion for property restoration and helping people in times of need? We are seeking a highly motivated and experienced Senior Field Supervisor to manage our field operations, ensure exceptional service delivery, and lead a dedicated team of technicians.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Develop and write scopes of work for various restoration projects including biohazard remediation, board-ups, corrosion mitigation, odor removal, and water damage restoration.
- Manage project labor and material budgets, planning job sites effectively to ensure projects remain on track and within budgetary goals.
- Complete new job work orders and coordinate seamlessly with the Internal Project Coordinator for efficient scheduling.
- Communicate effectively with Project Managers/Estimators, ensuring all stakeholders are aligned on project status and requirements.
- Obtain Certification of Completion from customers and perform final project walk-throughs.
- Complete applicable Xactimate scopes for submission to the Tech Specialist.
- Supervise and support field staff, ensuring daily production goals and quality standards are consistently met.
- Train, coach, and support technicians to foster professional growth and technical excellence.
- Communicate with the Project Coordinator to anticipate and plan for upcoming labor needs.
- Ensure quality assurance through regular job site walks and inspections.
- Complete TPA/Insurance Company guidelines and documentation meticulously.
- Manage daily photo uploads to Dropbox or validate completion with the assigned technician.
- Ensure all tracking systems (RMS & MICA) are updated daily for accurate job tracking and equipment usage.
- Keep compliance tasks in RMS up to date.
- Make initial contact with customers and build a positive, professional relationship throughout the project lifecycle.
- Communicate effectively with adjusters and Third-Party Administrator (TPA) call centers.
- Ensure work authorizations are signed prior to work commencement.
- Maintain an extra supply of materials in company vehicles to ensure job readiness.
- Complete punch list items efficiently (tasks less than 2 hours).
- Track equipment usage on jobs through RMS & MICA.
- Participate in marketing and business development activities as needs arise.
- Assist in the collection process of payment from customers.
- Contribute to emergency services when an \"all hands on deck\" scenario arises.
- Engage in ongoing problem solving and continuous improvement initiatives for the department and company.
- Participate actively in company social events, goal setting reviews, all-team meetings, and other opportunities to engage with the wider team.
- Complete special assignments as requested by the Operations Manager.
A typical shift for this position is 7:00 AM – 5:00 PM, Monday – Friday. However, this role requires participation in an on-call rotation covering holidays, weekdays, and weekends to respond to emergency service needs.
Compensation: $41,600.00 - $62,400.00 per year
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
To Provide Extraordinary Care While Serving People In Their Time Of Need.
- Deliver What You Promise
- Respect The Individual
- Have Pride In What You Do
- Practice Continuous Improvement
To provide opportunities for great people to deliver Best in Class results
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