Mitigation Technician

IICRC; Richmond (VA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Signing bonus

Training & development

Vision insurance

401(k) matching

Job summary

Paul Davis is seeking a Mitigation Technician to join our Richmond-area team. You will perform emergency services, water and fire damage mitigation, and restoration work for clients after disasters.

Work alongside Mitigation Technicians, Leads, and the Mitigation Manager; document scopes, photos, and drying logs; operate equipment, follow safety, and communicate clearly with clients. This role includes on-call shifts and potential for advancement.

Qualifications

• Dedication to customer service
• Good time management
• Ability to work with diverse backgrounds
• Excellent written and verbal communication
• Valid driver’s license with clean record
• Able to lift 50-75 lbs
• Willing to work overtime and be on call
• Able to adapt to change

Responsibilities

• Assist with initial inspections for water/fire/mold; take pictures, 360 scans, sketches.
• Emergency services: tarps and board ups; document before/after.
• Mitigation: water extraction, demolition, drying equipment, moisture readings, drying logs.
• Remediation: containment, air scrubbers, HEPA vacuums, antimicrobial.
• Fire restoration: demolition, degreaser cleaning, HEPA vacuums, thermal fogger.
• Obtain documentation: Work Authorization, Completion Form, Scope Sheets, Photographs, Drying Logs.
• Follow safety protocols (PPE).
• Deliver proactive communication with staff and clients.
• Keep vehicles and warehouse clean and stocked.

Skills

Customer service

Time management

Diversity collaboration

Communication

Driver's license

Adaptability

Overtime/on-call

Heavy lifting

Education

IICRC Training & Certifications (WTR, ASD, AMRT, FSRT)

Job description

Replies within 24 hours

Benefits

• 401(k)
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance
• 401(k) matching

What does a Mitigation Technician with Paul Davis do?

• Emergency services, mitigation, remediation, and fire restoration.
• Make a difference for others that have had a disaster strike their property.
• Work with other Mitigation Technicians, Leads, the Coordinator, and the Mitigation Manager.
• Be empathetic and show a sense of urgency while communicating with our clients.
• As the first point of contact for our clients the Mitigation team explains the services we offer and our general processes.

Role On The Team (Job Responsibilities)

• Assist with initial inspections for jobs affected by water, fire/smoke, mold, tree falls. Take pictures, 360 scans, and sketch.
• Emergency Services: tarps and board ups. Documenting before and after.
• Mitigation: water extraction, demolition of affected materials, setting and checking drying equipment, obtaining moisture readings, completing drying logs (Mitigate).
• Remediation: set up containment and air scrubbers, utilize HEPA vacuums, apply anti-microbial.
• Fire Restoration: demolition of affected materials, structure cleaning using degreaser, chem sponges, HEPA vacuums, and thermal fogger.
• Obtain necessary documentation: Work Authorization, Completion Form, Scope Sheets, Photographs, Drying Logs - on all jobs.
• Follow safety protocols (including PPE).
• Deliver thorough, proactive & direct communication with internal staff and clients.
• Keep vehicles and warehouse clean, properly stocked, and organized.

Team Compensation And Benefits

• PTO and UPT allotement.
• 401K and matching.
• Health insurance - half paid by the company.
• Leadership Development - our company grows from the inside.
• Cross-training opportunities to advance your career.
• Paid training.
• Job referral bonus.
• Great culture and team dynamic.
• Hourly pay: $19.00 to $22.00/hour based on experience and certifications.

Team Qualifications

• Dedication to customer service.
• Time management skills.
• Ability to work with others from diverse backgrounds.
• Excellent written and verbal communication skills.
• IICRC Training & Certifications preferred but not required! (WTR, ASD, AMRT, FSRT - etc.)
• Ability to adapt to change.
• Valid driver's license with a clean record.
• Willing to work in challenging environments. (Heat, crawlspaces, debris)
• Have the ability to work overtime and participate in an on call rotation.
• Desire to continually learn new things.
• Ability to lift 50-75lbs.

Why Join the Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love developing our team members and giving opportunities to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed efficiently.

Why the Team Needs You?

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but it is rewarding to assist in a time of need.

We support and hire Veterans and we are an Equal Opportunity Employer

Compensation: $19.00 - $22.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

• Deliver What You Promise
• Respect The Individual
• Have Pride In What You Do
• Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results