Mitigation Project Lead: Restoration Ops & Client Care

Servpro Industries, Inc.; Fayetteville (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid Time Off

Career progression

Professional development

Dental insurance

Vision insurance

Opportunity for advancement

Job summary

Servpro Industries, Inc. is seeking a Mitigation Project Manager to lead restoration projects from start to finish. You will oversee crews, coordinate subcontractors, and ensure accurate project scopes and estimates.

The role emphasizes frontline management, customer communication, and adherence to service standards, with opportunities for career progression and professional development in a dynamic environment.

Qualifications

• Minimum 1 year of management/supervisory experience.
• Minimum 3 years of industry experience in restoration or related field.
• IICRC certification preferred.

Responsibilities

• Oversee all aspects of restoration projects and crews.
• Prepare project scope and estimates using available software.
• Schedule and coordinate crews, including subcontractors.
• Maintain client communications and project documentation.
• Support recruiting, hiring, and training restoration teammates.

Skills

Project management

Leadership

Communication

Education

High school diploma/GED

Associate degree or Bachelor's degree preferred

Tools

Estimating software

Job description

Servpro Industries, Inc. is seeking a Mitigation Project Manager to lead restoration projects from start to finish. You will oversee crews, coordinate subcontractors, and ensure accurate project scopes and estimates.

The role emphasizes frontline management, customer communication, and adherence to service standards, with opportunities for career progression and professional development in a dynamic environment.